Utilities & Public Works Coordinator - Westbank, Canada - Westbank First Nation

Westbank First Nation

Verified Company

Westbank, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Located within the traditional unceded territory of the syilx people, Westbank First Nation is a progressive and prosperous self-governing First Nation.

The Okanagan Valley truly has it all, including a great climate, stunning scenery, world-class ski resorts, golf courses, wineries and beaches.

Westbank First Nation values diversity and we are committed to creating a healthy, strong and vibrant community through programs and services that promote physical, mental, emotional and spiritual wellbeing and healing. Come join our team and become part of an innovative and rewarding place to work._

***The Utility & Public Works Coordinator-I provides administrative and project support to the Utilities & Public Works teams, supports the day-to-day operations of the departments, as required and directed by the Utilities Coordinator-II. This position includes work of a confidential nature, involving administrative policy, development issues, personnel or other similar issues. The Utilities & Public Works Coordinator-I will be the public's primary point of contact, providing information and assistance on matters related to departmental activities.

EDUCATION/EXPERIENCE

Postsecondary education with a Business Administration Certificate is preferred
2 years of previous office experience with a minimum of oneyear related reception experience is preferred
Previous experience in accounts receivable, collections, utilities, and cash receipting are preferred
An equivalent combination of education and experience will be considered.
Previous experience with a First Nation organization is an asset
Previous experience with Vadim and Laserfiche is an asset

REQUIREMENTS

Acceptable criminal record check required
Maintains a high level of confidentiality and uses discretion on all matters relating to the affairs of Westbank First Nation

JOB DUTIES/RESPONSIBILTIES

Works as the frontline customer service representative for both Utility and Public Works departments
Serves as the first point of contact to respond to inquiries and complaints concerning Utility and Public Works related matters
Provide administrative support to the Utilities Coordinator-II, Manager of Utilities and Public Works and Public Works by creating and delivering professional correspondence, various reports, presentations, and communication
Provide clerical and project coordination support to the entire Outside Operations Department
Liaise with staff, outside agencies, and customers in a professional and courteous manner
Ensure customer information is up to date and that new accounts are created in a timely manner and close or adjusted as required
Assist the department staff with training programs, coordination and preparation of department work plans, audits, and reviews
Create a variety of technical and paralegal letters, memos, reports, and forms for various sources, including confidential correspondence; updates and maintains various records, filing systems, and statistical data; logs and distributes departmental mail and drafts routine correspondence
Assemble, produce, and distribute various agendas and minutes; acts as a recording clerk when required
Provide support with a variety of Human Resource related personnel forms and letters for the department staff
Assist staff with scheduling inspections, appointments and training
Assist with implementing annual operating and capital budgets
Process A/P vouchers, purchase card submissions, and travel forms for departmental staff
Run and submit daily payment report to Finance at the close of each day
Assist in preparing information packages and letters for stakeholders including water conservation measures
Ensure consistency with the website information and provide newsletter and correspondence that informs users of the Utility & Public Works operations
Maintain records of complaint and dispute files and report on them accordingly
Assist with development, maintenance and instruction concerning Department requests for service
Update the required information within the Emergency response plan on an annual basis or as needed
Perform other duties and responsibilities necessary to the performance of the position or as assigned by the Utilities Coordinator-II

KNOWLEDGE/SKILLS/ABILITIES

Strong computer skills with proven working knowledge of Microsoft Office (Excel, Word, Outlook, etc.)
Strong customer service and communication skills, both written and oral
Thorough knowledge of the responsibilities, functions and operations of WFN Government
Thorough understanding of the confidentiality and sensitivity of issues and material associated with Law, Policy and Procedure compliance and Emergency Management
General understanding of relative legal documents, permits and procedures
Demonstrates strong administrative skills as well as the ability to set priorities and multi

- task in a fast-paced environment