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Spécialiste Principal, Services D'actuariat
1 week ago
Société canadienne d'hypothèques et de logement (SCHL) Halifax, Canada28 août 2023 · Industries Administrations publiques · Catégories Actuariat, Banque, Assurance, Services financiers · Télé-travail · Montreal, QC | Ottawa, ON | Toronto, ON | Halifax, NS | Calgary, AB | Vancouver, BC - Temps plein · **ID de la demande d'emploi**: 9477 · **Type d'e ...
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Professional Services Specialist
1 day ago
Royal Bank of Canada Halifax, Canada**Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...
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Rehabilitation Service Specialist
2 days ago
Lifemark Health Group Halifax, Canada**Rehabilitation Service Specialist (RSS)** · **Status**: Temporary Full-time Contract and Permanent Full-time Opportunities · **Location**: Remote; Work from Home, Atlantic Canada · Partners in Canadian Veterans Rehabilitation Services (PCVRS), a national provider for Veterans A ...
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Patient Services Specialist
4 days ago
FYidoctors Halifax, Canada**Why You Should Join Us**: · We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 3 ...
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Field Service Specialist
17 hours ago
Olympus Corporation of the Americas Halifax, Canada**Workplace Flexibility**:Field** · Are you looking for a company that cares about people's lives and health, including yours? Let's inspire healthier lives, together. · **Olympus, a leading medical technology company, has focused on making people's lives better for over 100 year ...
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Rehabilitation Service Specialist
2 days ago
Lifemark Health Group Halifax, Canada**Rehabilitation Service Specialist (RSS)** · **Status**:Permanent Full-time · **Location**: Remote; Work from Home, Atlantic Canada · Like Lifemark, you believe in the power of work to transform lives. As an **RSS** with Lifemark you'll work remotely as part of a team supporting ...
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Print Services Specialist
1 week ago
Province of Nova Scotia Halifax, Canada**Department**:Service Nova Scotia and Internal Services · **Location**:HALIFAX · **Type of Employment**:Permanent · **Union Status**:NSGEU - NSPG · **Closing Date**:6/20/2023 (Applications are accepted until 11:59 PM Atlantic Time) · **About Us**: · Cyber Security and Digital So ...
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Patient Services Specialist
1 day ago
FYidoctors Halifax, Canada**Why You Should Join Us**: · We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 3 ...
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Field Service and Commissioning Specialist
1 week ago
Oneka Technologies Halifax, Canada_Want to change the world in your own way? Would you like to join an ambitious team with the same goal: to make the oceans a sustainable source of fresh water for people all over the world? This job opportunity is for you : Oneka's looking for an experienced Field Service and Com ...
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Vocational Rehabilitation Service Specialist
2 days ago
Lifemark Health Group Halifax, Canada**Vocational Rehabilitation Service Specialist (Vocational RSS)** · **Status**:Temporary** **Full-time Contract and Permanent Full-time Opportunities · **Location**: Remote; Work from Home, Atlantic · Partners in Canadian Veterans Rehabilitation Services (PCVRS), a national provi ...
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Vocational Rehabilitation Service Specialist
1 week ago
Lifemark Health Group Halifax, Canada**Vocational Rehabilitation Service Specialist (VOC RSS)** · **Status**: Permanent Full-time Opportunities · **Location**: Remote; Work from Home, Atlantic Canada · Partners in Canadian Veterans Rehabilitation Services (PCVRS), a national provider for Veterans Affairs Canada, is ...
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Vocational Rehabilitation Service Specialist
3 days ago
Lifemark Health Group Halifax, Canada**Vocational Rehabilitation Service Specialist (VOC RSS)** · **Status**: Permanent Full-time Opportunities · **Location**: Remote; Work from Home, Atlantic Canada · Partners in Canadian Veterans Rehabilitation Services (PCVRS), a national provider for Veterans Affairs Canada, is ...
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Lifemark Health Group Halifax, Canada**Rehabilitation Service Specialist Team Manager (RSS TM)** · **Status**:Permanent Full-time · **Location**: Remote; Work from Home, Atlantic · **RSS (Rehabilitation Service Specialist) Team Manager** · Like Lifemark, you believe in the power of work to transform lives. As **RSS ...
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Mobile Patrol/ Client Service Specialist
3 days ago
Northeastern Protection Service Inc Halifax, Canada**Job Types**: Full-time, Permanent · **Salary**: $16.00-$19.00 per hour · Flexible Language Requirement: · - French not required · Schedule: · - 12 hour shift · - 8 hour shift · - Day shift · - Evening shift · - Monday to Friday · - Night shift · - Weekend availability · COVID-1 ...
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Nova Scotia Community College Halifax, Canada**Admissions Services Specialist (CS6)** · Central Office · Halifax, Nova Scotia · **Department of Enrolment and Registrar** · **Term, Full-time Position**: Commencing approximately March 13, 2023 and ending approximately August 11, 2023 · **Application deadline is** 11:59PM, Mar ...
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Province of Nova Scotia Halifax, Canada**Salary**:$2, $3,231.58 Bi-Weekly / $69, $84,021.08 Annually (PR 14) · **Position Type**: Permanent · **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension · **Location**: Halifax · **Department**: Cyber Security and Digital Solut ...
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Patient Services Specialist
4 days ago
FYidoctors Lower Sackville, Canada**Why You Should Join Us**: · We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 3 ...
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Patient Services Specialist
1 week ago
FYidoctors Elmsdale, Canada**Why You Should Join Us**: · We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 3 ...
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Patient Services Specialist
17 hours ago
FYidoctors Elmsdale, Canada**Why You Should Join Us**: · We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 3 ...
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Remote Service Specialist
6 days ago
Nova Scotia Community College Halifax, NS, Canada Full timeOperational Support · Online Service Specialist (CS6) · Education · Institute of Technology Campus · Halifax, Nova Scotia · Continuing, Full-time Position : This position may be eligible for hybrid or remote work. Please visit for more details on our FlexWork Policy. · The m ...
Lead Service Specialist - Halifax, NS, Canada - VON Canada
Description
Temporary, Full Time (1.Program Name:
Visiting Nursing
Number of Hours Bi-Weekly: 75
Work Schedule:
Days, Evenings, Weekends
Union/Bargaining Unit:
NSGEU
Looking for a career in health care that provides you with an opportunity to make a difference in your community?
If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you.
Join our Client Service Team todayVON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about the difference we can make in people's lives. The Client Service Associate – Team Lead (CSA-TL) facilitates the team of CSAs' in a geographic grouping.
In addition to performing the functions of a CSA for a specific team, the TL leads the quality monitoring and reporting of metrics for the client care team.
The TL works under the supervision of the Manager, Care and Service to ensure the required skills and competencies of the Client Service Associates are developed, monitored and meet the broader team needs.
Provides regular ongoing support and advice to the CSAs in the completion of their job functions, identifying and troubleshooting relevant issuesPosts Key Performance Indicators and reviews weekly metrics with CSA team and Manager, Care and Service
Monitors and maintains Call Centre Anywhere as directed by the Manager, Care and Service
Provides training and orientation for new CSAs as part of the onboarding process. Initiates additional training and process review with CSAs as necessary
Participates in meetings with Manager, Care and Service to provide team updates and receive ongoing instructions
Ensures shift hand-offs are complete and comprehensive
Participates in LEAN problem solving initiatives to support client care and delivery
Post-secondary education an asset
Office Administration certification or experience an asset
One to two years previous customer service experience and experience in a scheduling environment
Experience in a contact center environment is an asset
Experience in health care environment preferred
Experience in a unionized environment is an asset
Proficient in Microsoft Office programs, faxing software and database management
Medical terminology an asset
Knowledge of scheduling software, such as Procura, is an asset
Able to speak French language an asset in French Designated Areas
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required
lift and carry using appropriate lifting techniques; Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s).
VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them.
If you are in need of accessibility support, please visit our website at for further details.VON Canada is committed to embracing and celebrating diversity, equity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.
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