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    Gestionnaire de comptes - Montreal, Canada - Groupe Touchette Inc

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    Description

    REASON FOR POSITION

    The TireLink Account Manager is a results-oriented strategist who is able to grow their territory through a structured sales process with a strong sense of urgency. The successful candidate is able to quickly develop and strengthen client relationships by inspiring confidence in our collective capabilities. In addition, the candidate is able to carefully analyze our clients' needs in order to present a convincing value-based solution that ultimately drives the client to buy from TireLink. The Account Manager will generate sales by increasing the share of portfolio opportunities based on existing customers and generate new sales opportunities.

    RESPONSIBILITIES ENTRUSTED

  • Focus on achieving results, achieving the budget;
  • Provide customized business solutions to each client to meet their specific needs, ensuring customer loyalty and promoting value-added services, training tools and new promotions;
  • Manage a strong pipeline of new business opportunities. Must have experience managing a pipeline and understand and accept the value of accelerating sales cycles;
  • Discipline in planning land management priorities and activities;
  • Plan and responsibly execute a high volume of sales activities.
  • Make weekly, monthly and quarterly forecasts;
  • Implement a business plan for the entire territory to target current priorities and anticipate customer demands;
  • Advise and coach clients on their inventory management processes, seasonal bookings, merchandising and sales practices and answer technical questions regarding the products and services offered by the company;
  • Propose improvements to the procedures currently in place to maximize their efficiency and exceed sales targets;
  • Maintain the records of each account under his/her responsibility by entering information relating to business opportunities, contact persons and the various activities already carried out with customers. Must be competent and comfortable using a customer relationship management (CRM) application.
  • SUCCESS FACTORS

  • Understanding the market: Your bachelor's degree in sales, marketing or administration, combined with your 5 years of experience in B2B sales, has allowed you to gain a broad knowledge of corporate sales. Interest in the automotive industry, you stay informed about new products and new sales strategies, which allows you to distinguish yourself from your competitors;
  • Ability to perform effective customer segmentation analysis;
  • Desire to excel: Known for your motivation and determination, you always push your limits and strive to continuously improve. You are always looking for new business opportunities and want to achieve excellence;
  • Business acumen: you know how important it is to understand your client's business as well as your client's client;
  • Ability to retain customers through the implementation of value-based solutions and ability to create barriers to customer switching to mitigate the risk of business loss;
  • Business partner: you always opt for a collaborative approach. Comfortable with customer service, your interpersonal skills and advice are appreciated. You inspire confidence and propose a personalized approach adapted to the client's needs in addition to offering him the tools necessary for his success;
  • Experience in training and facilitation is an asset.


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