Bellman (Seasonal Part Time) - Edmonton, Canada - FAIRMONT

Description

Bellman (Seasonal Part Time)
From a warm welcome to a fond farewell, as a Bellman, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests' stay.

What you will be doing:

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

• Greet all guests arriving by vehicle, and promote valet parking as the only hotel-related parking option or clearly direct guests to appropriate public parking service if they prefer
• To ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest's stay
• Ensure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner
• Complete thorough walk around of guest vehicles prior to entering the garage and highlight any damage on the corresponding valet parking ticket
• When requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractions
• Strict adherence to Fairmont Service Standard Expectations as it relates to valet parking
• Able to operate all types of vehicles (manual and regular transmission)
• Other duties as assigned

Your experience and skills include:

• Available to work weekends, evenings and shift work
• Excellent verbal communication skills
• Excellent interpersonal skills
• Team oriented
• Customer service focused
• Professional manner and outgoing personality
• Valid Driver's License with no infractions
• Good command of the English language
• Able to operate standard transmission vehicles

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.

What is in it for you:

• Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit