Customer Care - Toronto, Canada - Bargains Group

Bargains Group
Bargains Group
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Key Responsibilities

  • Oversee NotforProfit accounts and act as a point of contact for organizations throughout Canada.
  • Focus on sales and followup with warm leads as well as existing clients from our NotforProfit database. No cold calls required.
  • Understand the unique needs of each organization and program to offer appropriate product solutions and pricing options.
  • Build relationships through creative and friendly followup to ensure our clients' needs are being met beyond expectations.
  • Staying uptodate with trends, news, and events within the NotforProfit sector across Canada.
  • Have a flair for engagement and conversation to expand our ever growing customer base in the NotforProfit sector.
  • Ensure that all appropriate and necessary followups are performed.
  • To meet and exceed individual and team sales goals and standards.
  • Remain current on offerings from vendors, suppliers, and competitors.
  • Manage client contacts and interactions using a CRM system. Desired Skills & Expertise
  • Postsecondary education preferred or one to three years' experience within the NotforProfit sector.
  • Customer service focused with exceptional communication skills including verbal, written, and electronic talent.
  • Knowledge of popular social media platforms such as Facebook, LinkedIn, and Twitter.
  • Success working in an entrepreneurial team environment.
  • Be selfdriven and goal oriented with a high level of effective sales productivity.
  • Fantastic administrative and organizational skills and attention to details

Job Types:
Full-time, Permanent


Salary:
$40,000.00-$60,000.00 per year


Benefits:


  • Casual dress
  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • TORONTO, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:


  • Customer service: 1 year (required)

Work Location:
One location
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