Night Auditor - Edmonton, Canada - Home2 Suites by Hilton Edmonton South

Home2 Suites by Hilton Edmonton South
Home2 Suites by Hilton Edmonton South
Verified Company
Edmonton, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Night Auditor


As a Night Auditor at the Home2 Suites by Hilton Edmonton South you will be an integral part of the Front Desk Team.

Achieving memorable and positive interactions on a daily basis, while working overnight to ensure a smooth transaction into the following daily processes.


  • Register arriving guests / process guest departures
  • Provide information on points of interest in the area
  • Handle cash and credit card transactions
  • Answering guest inquiries in a timely and accurate manner
  • Creating accurate reservations
  • Ensure the smooth and efficient operation of the Front Desk
  • Clear and concise passon communication with colleagues and leaders in the department
  • Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service
  • Balancing front office and food & beverage daily postings and preparing necessary audit paperwork.
  • Close and run relevant Micros reports for Food & Beverage transactions.
  • Preparing and distributing daily reports for various departments and organizing the front desk for each new day.
  • Ensuring guest safety and security by conducting walkthroughs of the hotel.

Job Requirements:


  • Outstanding guest service skills
  • Excellent written and verbal communication skills
  • Strong team player
  • Multitasking proficiency
  • Ability to work with limited supervision
  • Positive and professional demeanor
  • Must have basic computer experience [including but not limited to: Microsoft Windows, Excel, Word and property management systems (OnQ training an asset)]
  • Minimum of 2 years in a front line customer service environment
  • Previous Guest Service/Front Desk experience a definite asset
  • Postsecondary education in Tourism and Hospitality or equivalent hotel experience an asset.
  • Must be able to work a variety of shifts inclusive of overnight, weekends and holidays.

Management Position? No

**Entry

  • Level Position?** Yes

Work Permit Needed? Applicants who do not already have legal permission to work in Canada will not be considered.


Job Available:
Immediately


Employer:
Home2 Suites by Hilton Edmonton South

Experience:
customer service: 1 year (preferred)


Job Types:
Part-time, Permanent

Part-time hours: 24 per week


Salary:
From $18.00 per hour


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay

Work Location:
In person
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