- Responsible for maintenance and development of client accounts;
- Key liaison between the client, the laboratory, and senior Bureau Veritas management.;
- Ensure Client feedback is passes on to senior Bureau Veritas management team;
- Respond to all client call (telephone or email) within one hour of reception time, redirect calls or emails to PMA so as to meet this objective;
- Develop client relations through the provision of top notch client services;
- Provide clients with technical support on their varied sampling projects;
- Stay current on all Application and interpretation of environmental regulations;
- Document and get closure to all client complaints, CARS;
- Stay current with all methods, PARs, and MOCs, via the various reporting tools of the QSI, and CMR databases;
- Assist the sales team with active participation in development and execution of the regional sales strategies;
- Development of actual and potential clients through active participation in new account identification, and regular account reviews of all actual clients;
- Work in conjunction with the client to coordinate all related project requirements;
- Facilitate communication between clients and other laboratory departments;
- Assist with the preparation of correspondence and reports for technical analytical data review, marketing information, and other related documentation;
- Develop and train newly hired assistant project managers;
- Work with accounting staff to facilitate discussions on client account payment habits; assist with collection of monies owed;
- Adhere to all Health and Safety Regulation;
- Adhere to and participate with all QA\QC policies of the organization to eEnsure Quality Standards are maintained;
- Maintain current employee training file;
- Assist the sample logistics department with the entry of samples into the laboratory lims system according to established SOP;
- Provide assistance to the Container preparation department in high season, if required.
- B. Sc. or its equivalence with at least (3-5) years' experience in the environmental laboratory industry;
- Must have basic chemistry knowledge for application in a laboratory setting;
- Mining knowledge and all other related mining experience is an asset;
- Excellent oral and written communication skills in both French and English;
- Excellent computer skills;
- Must be people oriented with Excellent interpersonal communication and organizational skills;
- Must be organized, detail-oriented, and focused;
- Must be able to work independently and have superior multitasking skills, ability to work under pressure
- Represents the Bureau Veritas values and is at all times professional;
- Must have a leadership personality and act as role model to junior project management staff;
- Should be a responsible, independent, dedicated, and motivated with very good team spirit.
- Applicant should be willing to work extended hours (or flex hours) as deemed necessary as in order to achieve targeted budgetary invoice levels, or other administrative tasks.
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Environmental Project Manager - Quebec, Canada - Bureau Veritas
Description
Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas might be the place for you
Imagine being surrounded by the brightest minds in the industry.
Benefits
On-the-job training Competitive benefits RRSP with employer contribution May be eligible for shift premiums, certain conditions apply Employee discounts Free parking
Your main responsibilities are:
You are the ideal candidate if:
Work conditions
Bureau Veritas is a world leader in testing, inspection and certification services.
When we look at Bureau Veritas, we want to see a reflection of the communities in which we work. Inclusion is about actively involving every employee's ideas, knowledge, perspectives, approaches and styles to maximize business success. Inclusion is about attracting new talent who will bring more diversity to our workforce, with differences in culture, professional backgrounds and beliefs.
Our purpose: shaping a world of trust.
Guaranteeing quality, ensuring Health and Safety, mitigating risks and improving performance as well as environmental protection and social responsibility ... This is what Bureau Veritas is about, truly believing that it contributes to bettering society.
Blending performance & integrity, with ambition & humility, responsibility & openness, we are proud that our people leave a mark on what they do.
We respect our people and believe in our talents.
We empower them to leave their mark, working as a team for the benefit of our 400,000 clients across 140 countries.
We believe that leaving a mark is a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, a proof of growth and development.
Being part of the BV family, is more than just working, it's being convinced that you will Leave your mark.... in shaping a world of trust.
Join our talented community of scientists and experts and apply today at
Bureau Veritas is an equal opportunity employer. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise Human Resources of any accommodations that are required. Any information received relating to accommodations will be treated as confidential.
Shaping a World of Trust