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    Associate Director Site Management and Monitoring - Kitchener, ON, Canada - Conestoga College

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    Full time
    Description
    Associate Director, Campus Residence & Housing
    Ancillary Services

    Closing Date:
    Sunday, June 2, 2024 at 11:59 PM EST

    Vacancy Type:
    Administration - Full-time
    Administration Full-time New Position

    Reporting to the Executive Director of Student Ancillary Services, the Associate Director of Campus Residence & Housing is responsible for the development, implementation, and management of the student housing programs, which includes contract management for third party managed agreements.

    The Associate Director works closely with other departments, including Student Rights & Responsibilities, CARE Team, Accessibility, Recruitment, Finance, and Facilities in the development of service and program delivery strategies and provides consultation and advice to meet performance outcomes.

    It is anticipated that this position will meet the needs of the department through a hybrid work arrangement with 2-3 days on-site.

    Strategic Planning & Goal Setting
    Provides leadership, strategic direction, and coordination in the design, planning, implementation, and assessment of services, programs, and initiatives offered by Student Ancillary Services, including Residence, Off-Campus Housing, and supportive housing services
    Oversees the implementation of strategic direction and guidance; Leads multiple/complex business units and manages operating policies and budgets
    Facilitates multi-year planning for all business units that align with Conestoga's strategic goals to ensure services provided are of the highest quality and meet budget expectations
    Leadership, Management & Staff Direction
    Maintains a high level of staff performance by providing leadership and developing an engaged culture through effective recruitment, selection, onboarding, training, development, and performance management practices
    Supports and provides direction, guidance, mentoring, and support by embracing a coaching model
    Management & Continuous Improvement of Student Housing Business Units
    Develops comprehensive business plans for each proposed new or expanded business/service based on market research and an analysis of the strengths and weaknesses of the proposed business
    Seeks Executive approval in principle as an initial step in the development of the business plans, including working with vendors in accomplishing targeted outcomes
    Develops and maintains current business contacts network with a view of seeking out opportunities for new and expanding housing operations and strategic partnerships
    Projects & Expansions
    ~ Coordinates the development, monitoring, and implementation of projects with the management team, including but not limited to, new campus development, investments, capital, and equipment installations

    Bachelor's Degree in Education, Business, Business Management, or a related field of study
    Minimum seven years of relevant experience in Residence and or Purpose-Built Student Housing (PBSH), including rounded and direct experience with residence life, operations, and budget management
    National Association for Behavioral Intervention & Threat Assessment (NABITA) Threat Assessment, Applied Suicide Intervention Skills Training (ASIST), or other mental wellness training would be an asset
    Certification of Project Management Professional (PMP) would be considered an asset
    Experience in managing teams, inter-connected business units, and operations is critical
    Experience managing staff, preferably in a unionized environment is an asset
    Experience working with diverse multicultural communities
    Highly developed leadership skills to guide and direct diverse and complex business units, services, and staff to achieve key performance indicators
    Demonstrated computer skills (i.e. Microsoft Office applications, relationship databases, web-based systems, social media)
    Research, analysis, and report generation skills with experience using multiple data sources
    Demonstrated entrepreneurial, marketing, and creative problem-solving capacity
    Excellent planning, organizational, and time management skills needed to evaluate, determine, and assign the correct course of action in a timely and effective manner

    Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.

    Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process.

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