Jr Operations Training - Saskatoon, Canada - The Joint Cannabis

The Joint Cannabis

Verified Company

Saskatoon, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Joint currently operates 7 locations in Saskatchewan:

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Baltzan Blvd, Saskatoon:

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622 Circle Dr E, Saskatoon:

1216 Idylwyld Dr N, Saskatoon:

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Meadows Pkway, Saskatoon:

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926 Victoria Ave, Regina:

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196 Massey Rd, Regina:

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420 Centre St, Assiniboia

This position requires involvement in all operations across the organization, and will require both in person and remote leadership skills.

As the Jr.

Operations Training & Experience Lead, you will have oversight on merchandising, sales and promotions, customer service, and overall aspects of the operations that affect customer satisfaction.

Additionally, you will assist in all training and development areas of operations, including hiring and recruitment, onboarding, training and development, and performance reviews.

We are looking for dedicated team members to be responsible for the following (but not limited to):

Be a Designated Responsible Person In Charge while on shift
Act as a main point of contact while on shift for all teams
Address team questions and concerns and provide direction whenever needed.
Assist/engage in employee recruitment, onboarding, promotion, retention and termination activities
Heavy oversight on positions in training
Identify skill gaps and arrange training with team members.
Handle customer questions, concerns & complaints, providing appropriate suggestions, solutions and alternatives
Oversight on sales and offers, ensuring information is relayed accordingly, through merchandising, assets and conversation
Auditing and upholding consistency across all locations within the organization, in both merchandising and display methods, as well as customer service expectations
Ensure that merchandising and customer service standards comply with both provincial and federal regulations within the Recreational Cannabis Industry
Act as a liaison between the Lead Management Team and the area's locations by spending time working instore and interacting with both retail staff and management
Employee development & training plans including reviews, safety policies and procedures
Document all activities within the area's locations and be able to confidently report data to Lead Management for use in making important decisions for the district
Guide, mentor, and manage lower level management and team members
Conduct performance evaluation of team members and provide feedback for improvements
Upholding the team to all company standards, policies, and health and safety standards
Uphold a work environment that is conducive to positivity and superior customer service
Identify business challenges and suggest appropriate action plans.
Uphold and enforce all compliance and regulatory requirements of the Cannabis industry as outlined within the Federal Cannabis Act and Provincial Cannabis Regulations
Conduct audits on various aspects of operations, including merchandising, organization, stock levels, and log sheets utilised for record keeping both inventory and personnel related logs
Positions will be stationed within the retail locations to ensure there is sufficient handson support and supervision for the teams below. You will be responsible for location opening and closing, and assisting customers when needed.

Qualifications:

Prior merchandising experience is an asset
Prior management experience in retail environment
Prior experience using Point of Sale and Inventory Management system
Prior experience with Microsoft Word or Google Drive system
Ability to delegate and take ownership
Ability to lead a team
Ability to adapt is a must within an ever changing and evolving industry
Excellent interpersonal and customer service skills
Strong time management and prioritizing skills
Must be 19+
Must be able to obtain and maintain a valid Smart Choices Cannabis (Manitoba)
Must be able to obtain and maintain a valid CannaSell (Saskatchewan)
Must be able to provide us with a current Criminal Background Check
Must be willing to work a flexible schedule, including evenings and weekends
Valid driver's license and vehicle is a requirement
Must be available to work across all Saskatoon locations, and willing to travel to our Regina and Assiniboia locations periodically
Must be willing to work a flexible schedule, including being able to work closing shifts and weekend shifts. _
Applicants must be available to work 7:15am12:30am Monday to Sunday._