Settlement Officer - St. John's, Canada - Association for New Canadians

Sophia Lee

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Description

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Association for New Canadians (ANC)_ _is a non-profit, community based organization dedicated to the provision of settlement and integration services for immigrants and refugees.

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Job Title:
Settlement Officer


Location:
St. John's


Position Type: 2 full-time positions


Reporting to the Settlement Coordinator, the
Settlement Officer is responsible for delivering a client-centered service model to support refugees and immigrants settling in Canada as well as working collaboratively with the various ANC divisions.

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Roles and Responsibilities_

  • Providing individual, family, and community support to clients considering individual needs and goals
  • Providing case management services based on needs assessments, information and referral, accompaniment, home visits, and followup to assist clients to live independently and integrate successfully.;
  • Providing information and referral to a wide array of community agencies, professional services, settlement, and social services, etc.;
  • Delivering life skills and orientation sessions to help facilitate settlement into the local community;
  • Collaborating with other employees, volunteers, and stakeholders to help identify and resolve any settlementintegration issues; and
  • Recording and compiling accurately client statistics and accomplishments to include in monthly activity reports.
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Qualifications and Experience_

  • Relevant Human Services degree (equivalencies will be considered).
  • Skilled in crisis intervention, conflict resolution and deescalation skills
  • Ability to effectively engage with a variety of stakeholders, both internal and external
  • Strong interpersonal, presentation, and communication (both written and oral) skills
  • Previous case management experience supporting a vulnerable population
  • Knowledge of specific issues facing refugees and immigrants
  • Ability to work in a fastpaced environment
  • Working knowledge of Microsoft Office
  • Experience developing goals, timelines, and delivery methods to achieve set objectives
  • Accurately record and compile client statistics and accomplishments to include in monthly activity reports
  • Ability to speak a second language is an asset
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Conditions of Employment_

  • Some travel is required
  • Valid class 5 driver's license and access to a reliable vehicle is required
  • Flexible to work outside of standard core hours (Monday-Friday, 9am 5pm)
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How to Apply_
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Association for New Canadians_ _values inclusiveness and is an Equal Opportunity Employer. Preference will be given to applicants who are a Canadian citizen or permanent resident of Canada or those who are legally entitled to work in Canada. We thank all applicants for their interest, however, only those selected for an interview will be contacted._


Salary:
$21.00-$23.00 per hour


Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
One location

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