Customer Service Representative - Barrie, Canada - Canadoor Garage Doors

Canadoor Garage Doors

Verified Company

Barrie, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

At Canadoor Garage Doors, we are committed to delivering an outstanding customer experience every time. We do this by bringing professionalism to the garage door industry and working with a great team

At Canadoor, we are committed to offering our clients products made by the industry's most trusted and respected manufacturers. By providing garage doors made by top brands, we can assure quality, durability, and attractiveness.

At Canadoor we are an equal opportunity employer and offer a positive work environment with competitive pay and excellent benefits plan.

We offer consistent, stable work with an opportunity to build a long-term career with upward mobility. We believe in taking care of our employees and providing them with the tools to plan for their future. That's why we offer a comprehensive pension plan that allows you to save for retirement while you work.

Who You Are:

We're seeking a positive, personable Customer Service Representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience.

We welcome applicants who are interested in upward mobility, and a positive work environment, and can't wait to get started

We are looking for part-time team members for our office in Barrie, Ontario.

The part-time position hours are scheduled from Monday to Friday from 3PM - 8 PM and a rotational schedule for weekends from 9AM - 5PM.

Responsibilities:

Answering incoming calls in a timely and friendly manner, following the company scripts provided
Booking sales appointments and service appointments for both commercial and residential customers, ensuring all information is accurate
Maintaining customer profiles, ensuring they are accurate
Greet customers coming into the showroom
Participate in administrative tasks

Skills:

Demonstrate excellent telephone demeanor and ability to book appointments and obtain information accurately
Proficient with computers
Proficient with Google Workspace and Microsoft
Must possess exemplary interpersonal skills, communication skills, and active listening skills
Demonstrate a pleasant, friendly, and professional manner
Organizational ability and attention to detail
Understanding of Ontario's geographical areas
Ability to take ownership of problems with a positive attitude
Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
Ability to work independently
Ability to work in a team environment to achieve common goals
Must have graduated high school, received a G.E.D or equivalent

Compensation:

$520 per week based on hours

If you're prepared to launch your career in the garage door industry, building valuable skills in the process, we invite you to apply.

Join our team and play a role in providing outstanding experiences for our customers

Requirements:

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Employment Type: Part-time

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Work Hours: 18 to 25 hours work
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Required Education: High school or equivalent
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Required Experience: None(1) years