Employment Services Coordinator - Kitchener, Canada - Ray of Hope

Ray of Hope

Verified Company

Kitchener, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

"You could be the change agent in the life of a person who is experiencing barriers to sustainable employment _

The Employment Services Program at Ray of Hope provides the education, counselling, practical life skills and onthejob training necessary for trainees to be resilient in the workplace. Many people have not had the opportunity to learn the fundamental work skills needed to overcome the challenges life presents and as part of our Employment Services team you could be instrumental in building the foundation that connects our trainees to sustainable, meaningful work _
Young adults, youth at risk, persons with disabilities, mental health or addictions issues or even newcomers to Canada will be looking to tap into your knowledge and support Consider joining us as we continue to transform lives" _

_Ray of Hope is looking for an Employment Services Coordinator to join our team_

Overview:

Utilizing your relationship skills and knowledge of employment services, the Employment Services Coordinator will take the lead in overseeing the daily operations of the Employment Services Program.

The Employment Services Coordinator will work collaboratively with the Employment Coaches to ensure positive performance, continuous improvement and compliance with the Employment Services programs, policies, and procedures.

Specific Responsibilities:

Supervise the Employment Coaches to ensure program objectives and trainees needs are being met.
Provide case management services by developing and implementing outcomebased service plans for the trainees on their caseload. This includes recruitment, screening, interviewing, onboarding, training, and overseeing work placements
Evaluate trainees' skills, abilities, interests, and readiness as they relate to obtaining and retaining employment while also identifying barriers to employment
Assess and determine the interests, aptitudes, and abilities of participants with appropriate job matching
Provide career development and counselling to clients and offer additional support and coaching to ensure longterm employment success
Assist trainees in obtaining work placements and act a liaison with external employers
Perform regular placement monitoring visits occur at the workplace during phases 2 and 3. This checkin is required at a minimum of once per week for trainees
Deliver employment modules for training programs as needed
Meet 1on1 with participants to provide support and resources on regular basis
Perform ongoing evaluation and development of curriculum
Ensure professional standards are maintained in a timely fashion with respect to documentation
Gather and submit monthly activity & performance reports and evaluations
Maintain inventory of supplies and make program purchases as needed
Attend all mandatory staff meetings and professional development/training certifications
Attend job development networking opportunities, community outreach, and/or any other duties that support the effective delivery of services
Enforce health and safety and policy compliance

General Program Responsibilities:

- n/a

Qualifications:

Education:

A postsecondary degree, or diploma in leadership or business/management, preferred.
Minimum five years combined progressive strategic leadership and experience in the field of Employment Services.

Experience:

Understanding of careers and occupations, various job requirements, job search techniques, career planning/counselling, and vocational rehabilitation
Experience in coaching or career development
Experience motivating and empowering others through coaching and feedback
Experience in working with communities of diverse backgrounds and vulnerable populations

Certifications:

First Aid/CPR
Crisis Intervention
ASIST training an asset (willing to train)

Knowledge/Skills/Abilities to be successful in this position:

Excellent interpersonal skills and self-management skills are required to work effectively with trainees, employers, co-workers, and management
Demonstrated competency in program / project / course coordination, facilitation and supervision
Demonstrated ability to work with diverse groups of individuals which may include, but is not limited to young adults, atrisk youth, persons with disabilities, and persons with mental health and/or addiction issues
Demonstrated competency and skill working with clients through a process that supports their journey toward actualizing meaningful employment from assessment to intervention to evaluation
Understanding of the principles of adult education and experience working with individuals who face complex employment and training barriers
Thorough knowledge of communitybased networks and social service agencies
Remaining current on Waterloo Region employment resources, labour market trends and the most effective job search strategies including effective cover letter and resume designs