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Professional Standards Advisor - Brampton, Canada - Regional Municipality of Peel

Regional Municipality of Peel

Verified Company

Brampton, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

Professional Standards Advisor

Health Services - Paramedic Services

Status:

Regular Full Time

Salary Range:

$96,785 to $120,979 per annum

plus comprehensive benefits

Work mode:

Hybrid:
- see below for more details about this work mode._

Location:

1600 Bovaird Drive E, Brampton, ON

Hours of Work: 35 per week

Who we are:
We save lives and provide Peel's residents and visitors with unsurpassed pre-hospital care.

We dedicate our lives to providing expert, reliable pre-hospital and community care while ensuring the needs of our community are efficiently met.

Reporting to the Supervisor, Risk and Audit, Paramedic Services, the Professional Standards Advisor (PSA) position supports Peel Regional Paramedic Services to identify risks through the analysis process with an eye to mitigating those risks, and audits patient care documentation to ensure legislative compliance and the highest level of patient care.

The PSA works collaboratively with both internal and external stakeholders to ensure quality patient care, expert customer service, and compliance with legislative standards.

What you will do in this role:

Identify potential risks and possible breaches of standards to formulate investigation plans.
Conduct interviews with employees and relevant members of allied Services and the public which may require evening or weekend work, with some travel.
Collect, document, and present evidence using an unbiased process.
Use different technologies to collect pertinent information to help inform the analysis (i.e., GPS data, security footage, etc.)
Write professional reports, summarizing complex, multifaceted analysis.
Liaise with external stakeholders to coordinate interviews and release of documents for investigations in compliance with PHIPA, MFIPPA and legislative requirements.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

What the role requires:

Bachelor's degree in a Health related field or a combination of equivalent education and experience in investigations
Minimum of 5 years' experience in the area of professional standards and working with various policies, procedures which includes 3 years demonstrated experience in program leadership and planning
Strong knowledge of healthcare laws, regulations, and standards, compliance programs, risk management, performance improvement systems, knowledge of the emergency services industry
Demonstrated experience in the conduct of investigations, preferably in the area of public complaints relating to compliance to legislated or program standards
Combination of education and experience may be considered

Skills/Abilities:

Ability to effectively manage relationships with internal and external stakeholders, the public, health care professionals and managerial staff
Demonstrated planning, analytical and coordinating skills with the ability to work independently on multiple, diverse projects
Professional report writing skills

Assets:

Experience in a related health care field an asset
Knowledge of Collaborative Culture of Safety concepts and methodology is an asset
Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
Automatic enrolment into OMERS pension plan
Accrue Vacation on a monthly basis, up to 3 weeks per annum
3 Paid personal days and floating holidays
Flexible hours supporting your wellness and wellbeing
Annual performance review and merit increases based on performance
Supportive leadership and a culture of respect and inclusion
Access to tuition reimbursement and learning and development resources

Work Mode & Job Location:
In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 1600 Bovaird Dr E, Brampton, ON
_ _worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.

**_

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved._**
Interview: Our recruitment process will be completed with video conference technology.

At Peel Region, we value being open and transparent with our community. The Ontario government has passed legislation that will dissolve Peel Region on January 1, 2025. Peel remains committed to providing uninterrupted services to our residents and businesses through the transition.

Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model.

For information about our transition and