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    Full Time Associate Required - Burnaby, BC, Canada - OpenRoad Auto Group

    OpenRoad Auto Group
    OpenRoad Auto Group Burnaby, BC, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    Call Center Associate
    Full-Time

    OpenRoad Auto Group - Head Office Burnaby
    Head Office - Client Contact Centre

    00 per hour


    Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.


    OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience.

    Opportunity to work with a variety of OEM BRANDS including; Amazing Incentives including but not limited to:
    Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
    Internal and external, training & development opportunities for skill-development and growth
    Comprehensive extended health and dental plan, tailored around Associate wellness

    Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.

    Perform clerical duties and accounting duties as assigned by Management.
    Answer the phone and determine the nature of the phone call

    Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.

    Add and update customer information in CRMs
    Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.

    Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped.

    Exceptional interpersonal and communication skills over the phone and in person.
    Demonstrated computer skills - MS Word and Excel.
    Must be able to work in an active, social atmosphere without being distracted.
    Completed high school education, or equivalent work experience.
    We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
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