Employment Services Job Coach - Victoria, Canada - John Howard Society of Victoria

John Howard Society of Victoria
John Howard Society of Victoria
Verified Company
Victoria, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

The Job Coach is responsible for managing and supporting those who are enrolled in a variety of our Employment Programs to ensure a successful transition into long-term employment within the organization.


Duties and Responsibilities

Administration

  • Ensure the administrative tasks associated with each intake are coordinated
  • Ensure employer satisfaction surveys are completed on time
  • Submit to the Manager of Employment Services all reports detailing participant activity and statistical information as required
  • Provide Office/Reception coverage as needed

Client Support

  • Develop and Identify employment opportunities suitable for participants in the Construction and Hospitality Industry
  • Provide case management and job coach support for JHS employment participants
  • Provide the participants with intensive support during work experience
  • Follow up with participants after work experience at 30 days, 60 days, and 90 days
  • Document progress and employment status of employment participants on our client management system.
  • Provide transportation for participants during the initial stage of employment
  • Provide classroom support and coordinate classroom materials as needed
  • Purchase industryspecific safety equipment for employment participants as needed
  • Educate and inform employers about the goals and purpose of JHS employment programs
  • Develop the Next Step Plan with participants and revise as needed
  • Assist participant touchback sessions according to need

Community Engagement

  • Provide support to employers on an ongoing basis to ensure employment participants successfully transition into employment
  • Promote the JHS employment programs to potential referral sources on an ongoing basis
  • Mediate conflicts that may arise between the employers and employment participants

Qualifications

  • Diploma in Human Services or an equivalent combination of postsecondary education and experience
  • Experience working with vulnerable populations including those with mental health, addictions, and developmental disabilities
  • Excellent written and oral communication skills, dispute resolution, and problemsolving skills
  • Proficient in Microsoft Suite and strong administrative skills required

Job Requirements

  • Criminal Record Check
  • Emergency First Aid
  • Class 5 driver's license
  • Reliable vehicle

Work expectations


This job description provides an overview of the duties and responsibilities for this role but does not list every task within it; all tasks and job requirements will be within the framework and context of this job overview.


Most tasks for this position are completed during the regular workweek (Mon - Fri, - 5), however, some flexibility will be required according to the needs of the program depending on program needs.


Salary:
$22.00-$24.00 per hour


Benefits:


  • Dental care
  • Employee assistance program
  • Extended health care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Victoria, BC: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Work Location:
One location
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