System Administrator - Burnaby, Canada - Umbrella IT Services

Umbrella IT Services

Verified Company

Burnaby, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job description

Are you a driven individual looking to develop your technical and soft skills while providing a variety of businesses with innovative I.T.

solutions? If so, this opportunity could be for you

About Us:

Umbrella I.T. Services is looking to hire a systems administrator that will deliver technical solutions for our clients and internal infrastructure.

Umbrella I.T. Services is a growing managed service provider that has been in business for 9 years. We help our clients leverage technology to meet their unique goals. We focus on building and maintaining long-term relationships with our clients by providing them with pro-active, process-based I.T. services that they can rely on while developing their own organizations.

We are looking to hire a systems administrator that will provide on-site and remote support for our client's systems, networks, cloud platforms and users while referencing, maintaining and developing documentation, policies and processes alongside our network administrators, service desk analysts and the rest of the team to support our growing client base.

With a recent focus on growth, our CEO was seen on CTV Morning Live, attended Forbes 30 Under 30, and aims to expand Umbrella I.T.

Services operations without compromising quality of service for our clients.

We believe in empowering our team members with the skills, certifications and mindsets they need to succeed in the world as we grow the company together.

Everyone is given the freedom to develop personally and professionally.

Description of duties:

Understand our operational structure and offered services
Document daily activity and updates to assets in our ticketing system
Develop guidelines and procedures for staff and client reference
Work with our service desk team to delivery onsite and remote technical support to clients with a friendly attitude
Design, configure, proactively maintain and upgrade VoIP infrastructure, cloud solutions, workstations, servers and network infrastructure
Deliver and outline projects such as backup and disaster recovery solutions, server and networking infrastructure installations and many other technologies.
Develop innovative I.T. solutions to meet clients needs with our CEO and department leads

Skills and requirements:

Valid drivers license
Fulltime availability
Project management experience
Managed Services Provider experience

Considerable experience and comfort with the following technology:

Cloud Services

Google Workspace

Microsoft 36

Amazon Web Services or Microsoft Azure
VoIP solutions such as 3CX, FreePBX, etc.
Backup and disaster recovery solutions
RMM Tools
PSA Tools
IT Glue or similar documentation platforms

Software

Mac OS
Windows 10 & 11

Servers

Windows Server 2012, 2016, 201
Active Directory
Group Policy
Remote Desktop Services
Roaming Profiles
Folder Redirection
Synology Server

Networks

Cisco Networking Equipment
UniFi / Ubiquiti Networking Equipment
Fortigate Networking Equipment

Personal attributes
-
Problem solver: Able to think critically and resolve issues independently
-
Articulate:Able to communicate complex technical ideas in layman's terms to clients and staff
-
Detail oriented: High in conscientiousness and takes pride in one's work
-
Team Player: Enthusiastic, professional and positive attitude
-
Pro-Active: Superb organizational skills and attention to detail
-
Driven: Looking for a flexible place to work that encourages a growth mindset

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Extended health care
Flexible schedule
Paid time off (4+ weeks per year)
Vision care
Work from home (3+ days per week)
Commuter benefits

Application process:

*Please provide your acclaim account information with your resume to ensure we can verify your certifications*
Salary: $65,000.00-$85,000.00 per year

Benefits: