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    Warranty Manager - Edmonton, Canada - Homes by Avi

    Homes by Avi
    Homes by Avi Edmonton, Canada

    1 week ago

    Default job background
    Full time
    Description


    You are an articulate communicator in both your written and verbal correspondence, highly organized, exceptionally efficient with a positive, flexible, "can-do" attitude.

    You see the big picture through your understanding of all the little details that go into it.

    You are a self-motivated, natural leader with the ability to gain the trust and confidence of your team, colleagues and customers quickly.

    You are able to lead your team to work within established guidelines and procedures.

    You understand the importance of providing outstanding customer service and follow through on your commitments for every single customer.

    What You Will Do :

  • Provide exemplary service to customers who have taken possession of their homes.
  • With strong mentorship, you will enable staff to resolve customer concerns through accurate analysis and timely cost effective solutions, while adhering to Homes by Avi's corporate policies and philosophies.
  • Working with our warranty coordinators, technicians and trade partners, you will ensure all outstanding deficiencies are completed in a timely manner, within budget and with the highest quality result.
  • Identify and develop preventative measures to reduce incident/problem re-occurrence
  • Create warranty related policies, procedures, work instructions and promote their effective and efficient application within the warranty team.
  • Provide clear communication to your team, warranty coordinators, trade partners and customers.

    • Your

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