- Analyzes technical information to provide adequate solutions to the client's sealing needs. Makes recommendations for seal types, materials, and sealing systems.
- Assist in the field with seal installation, removal, and troubleshooting of seals and systems.
- Responsible for evaluating failed seals as needed and providing a detailed failure analysis with application recommendations in a Seal Failure Report with root cause analyses (RCA), as well as technical recommendations.
- Leads Latent/Root Cause Analysis on warranty incidents. Leads warranty response efforts.
- Assists in the promotion, selling, and servicing of our products in the Canada territory, consistent with the objectives of the company and the needs of the customer.
- Prepares technical proposals, reviews purchase orders, and works closely with the planning/customer service and design staff for the timely execution of quotations and orders such that the department key performance indicators are achieved or exceeded.
- Makes and/or reviews drawings and product operation & maintenance manuals when needed.
- Project Manager for strategic customers/projects.
- Troubleshoots products and systems when required. Documents findings & recommendations in a report.
- Assist in developing and maintaining sales tools including surveys, reference lists, status updates, presentations, standard proposals, and technical guidelines.
- Represent planning department for external audits (ISO 9001, others).
- Support annual inventory process.
- Be an active member of the Quality Management System, auditing other departments.
- Required:
- Bachelor's degree in mechanical engineering.
- 3-5 years of experience in a similar or related position involving seals or rotating equipment.
- Excellent communication/interpersonal skills and strong organizational skills.
- Preferred:
- Advanced education or training in mechanical seal technology.
- Thorough understanding of mechanical sealing technologies and their associated equipment.
- Thorough understanding of the ability to judge the form, fit, and function of applicable products for any application.
- Self-motivated, customer-focused, strong work ethic, and commitment to excellence.
- Demonstrated analytical capabilities sufficient to be an effective problem solver.
- Demonstrated interpersonal skills to be an effective team member.
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Application Engineer - Edmonton, Canada - Freudenberg
Description
Empowering people, creating technology.
Responsibilities:
Qualifications: