Immigration Caseworker - Brampton, Canada - Solex immigration

Solex immigration
Solex immigration
Verified Company
Brampton, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
College/CEGEP


Experience:
minimum 1 year experience working with an Immigration Firm is required

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, large caseload

Personal Suitability

Flexibility, Excellent written communication, Judgement, Organized, Effective interpersonal skills, Excellent oral communication, Accurate, Client focused, Team player


Job Responsibilities:

  • Professional writing such as cover letters, submissions and storylines of customer scenarios
  • Learn procedures and documentation requirements for various case types
  • Focus on high accuracy and ontime submission when working on customer case files
  • Handling a high volume of files in a very fastpaced environment
  • Follow up promptly with the clients for any pending replies or documents from their end
  • Manage work load as per strict deadlines
  • Answering all client inquiries in a timely manner
  • Able to fill various kinds of immigration forms
  • Learn procedures and documentation requirements for various case types

Skills Requirement:

  • Ability to handle customers in difficult and stressedout situations with positivity and empathy
  • Must possess strong communication skills; both verbal and written in English (Hindi, Punjabi an asset)
  • Excellent telephonic communication skills with patience, courtesy, compassion and professionalism
  • Aptitude to learn new skills on various software
  • Expertise and efficiency with time management, multitasking and problemsolving abilities
  • Possess good typing speed
  • Must be friendly and highly motivated with excellent interpersonal skills
  • Must be highly organized, and detailoriented
  • Must be resultsdriven; and be effective working independently

Job Types:
Full-time, Part-time, Permanent, Internship / Co-op

Contract length: 6 months

Part-time hours: 40 per week


Salary:
From $17.50 per hour


Benefits:


  • Employee assistance program
  • Language training provided
  • Onsite parking
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Brampton, ON L6W 3W8: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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