Jobs
>
Markham

    Case Manager - Markham, ON, Canada - Bayshore HealthCare

    Bayshore HealthCare
    Bayshore HealthCare Markham, ON, Canada

    1 week ago

    Bayshore HealthCare background
    Description
    About the Role To be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the completion of all program-specific paperwork. Act as a resource to physicians who are prescribing medications and patients who need on-going support.

    The Case Manager is instrumental in removing any reimbursement access barriers to treatment for patients, thereby ensuring that they can start on therapy as quickly as possible.

    The Case Manager thrives in an environment that emphasizes teamwork and accountability, possesses a deep willingness to serve customers, and drives positive customer experiences in a fast‐paced work environment.

    You can be based anywhere in Canada as this is a work from home position.

    This role is operated on a remote basis and is open to candidates that reside in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, and Yukon.

    A Day in the Life Ensure patient has been enrolled through support program
    Keep detailed notes in the patient's electronic chart
    Follow-up/advocate until a decision is received to secure coverage for the patient. Completes and/or reviews SA forms prior to submission to insurers
    Prepare all related paperwork to payors public, private & federal alike
    Work with the site representatives to support specific customer needs.
    Act as a central resource liaison for program stakeholders, which include physicians, nurses, patients and clinics.
    Provide updates to stakeholders as requested and required.

    Perform data-entry, answer inbound calls, make outbound calls, and manage e mail and fax software, general administrative functions including faxing and filing.

    Must be able to identify and report AE's to Health Canada (if applicable) and enter into source system and third party systems
    Report and document Adverse Events as per Pharmacovigilance requirements
    Participate in ongoing internal and/or external continuing education activities
    Adhere to Bayshore Policies and Procedures
    Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System as well as specific performance indicators for the project
    Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
    Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
    Complete other tasks as requested
    Job Qualification What You Bring to the Team Completion of post-secondary education or equivalent.
    Understanding of provincial and private coverage criteria and how to navigate the Canadian drug coverage landscape.
    Familiarity with the Special Authorization (SA) process for both public and private insurance in assigned territory.

    Experience in the healthcare, pharmaceutical, or insurance industry would be an asset; experience with patients with cancer or rare diseases would also be an asset.

    Strong customer service, communication, problem-solving and interpersonal skills required.
    Demonstrates sensitivity and commitment to utilizing a patient-centric approach; is adept to responding to a patient's emotional, educational, and health literacy needs
    Demonstrates cultural competency.
    Making decisions using sound judgment, and meeting deadlines.
    Ease of working in a paperless environment.
    Proven ability to work autonomously within a team environment, in a remote/virtual setting.
    Strong sense of organization, attention to detail, and ability to multi-task.
    Proficient in Microsoft Office applications (Outlook, Word, and Excel).
    Must be fluent in verbal and written communication and interpersonal skills for both English and French (Applicable for provinces/regions with French language service requirements)
    Strong Computer and Technical skills: Excel, Word, Outlook, tablets, web-portals/internet use.
    Mindful of accuracy and thoroughness of data entry for reporting requirements.
    Making decisions
    Ease with working in a paperless environment.
    Excellent written and verbal communication and interpersonal skills.
    Established high speed internet access from home office.
  • Bayshore HealthCare

    Nurse Case Manager

    3 weeks ago

    Bayshore HealthCare Markham, Canada

    Job Description · About the Role · The Nurse Case Manager working on the Xospata program funded by Astellas should be a critical thinker, highly skilled at problem resolution, have a strong attention to detail, excel at time management and have solid reimbursement experience wi ...

  • Alight

    Workers Compensation Case Manager

    1 week ago

    Alight Ontario, Canada Regular

    Role · Job Description - Worker's Compensation Case Manager · Reporting to the Team Manager, you are responsible for managing WSIB claims and facilitating return to work while working on-site for a client with locations in Cambridge and Woodstock. As part of a multi-disciplinar ...

  • Bayshore HealthCare

    Nurse Case Manager

    3 weeks ago

    Bayshore HealthCare Markham, Canada

    Job Description · About the Role · Nurse Case Manager (NCM) will play an essential role in supporting patients living with HIV disease to improve both their health outcomes and quality of life. NCM offers enrolment and reimbursement support to physicians and to patients. Assist ...

  • Pharmaprix

    Nurse Field Case Manager

    2 weeks ago

    Pharmaprix Mississauga, Canada Full time

    Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. · Location: · 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we're innovating he ...

  • Bayshore HealthCare

    Nurse Case Manager

    2 weeks ago

    Bayshore HealthCare Markham, Canada

    About the RoleThe Nurse Case Manager (NCM) will play an essential role in supporting patients with reimbursement support to physicians and medical case management services to patients. Assist the physician with the completion of all program-specific paperwork and follow-up on sub ...

  • Bayshore HealthCare

    Nurse Case Manager

    2 weeks ago

    Bayshore HealthCare Markham, Canada

    About the RoleNurse Case Manager (NCM) will play an essential role in supporting patients living with HIV disease to improve both their health outcomes and quality of life. NCM offers enrolment and reimbursement support to physicians and to patients. Assist the physician with the ...

  • Bayshore HealthCare

    Nurse Case Manager

    2 weeks ago

    Bayshore HealthCare Markham, Canada

    About the RoleThe Nurse Case Manager working on the Xospata program funded by Astellas should be a critical thinker, highly skilled at problem resolution, have a strong attention to detail, excel at time management and have solid reimbursement experience with both private and pro ...

  • Bayshore HealthCare

    Nurse Case Manager

    4 days ago

    Bayshore HealthCare Markham, ON, Canada

    About the Role The Nurse Case Manager (NCM) will play an essential role in supporting patients with reimbursement support to physicians and medical case management services to patients. Assist the physician with the completion of all program‐specific paperwork and follow‐up on s ...

  • Bayshore HealthCare

    Nurse Case Manager

    2 weeks ago

    Bayshore HealthCare Markham, ON, Canada

    About the RoleThe Nurse Case Manager (NCM) will play an essential role in supporting patients with reimbursement support to physicians and medical case management services to patients. Assist the physician with the completion of all program‐specific paperwork and follow‐up on sub ...

  • Bayshore HealthCare

    Nurse Case Manager

    2 weeks ago

    Bayshore HealthCare Markham, Canada

    About the RoleBilingual Nurse Case Manager (NCM) will play an essential role in supporting patients living with HIV disease to improve both their health outcomes and quality of life. NCM offers enrolment and reimbursement support to physicians and to patients. Assist the physicia ...

  • Bayshore HealthCare

    Non-Nurse Case Manager

    3 weeks ago

    Bayshore HealthCare Markham, Canada

    Job Description · About the Role · To be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the completion of all program-specific paperwork. Act as a resource to physicians who are prescribing medi ...

  • Bayshore HealthCare

    Nurse Case Manager

    3 weeks ago

    Bayshore HealthCare Markham, ON, Canada

    About the RoleNurse Case Manager (NCM) will play an essential role in supporting patients living with HIV disease to improve both their health outcomes and quality of life. NCM offers enrolment and reimbursement support to physicians and to patients. Assist the physician with the ...

  • Bayshore HealthCare

    Non-Nurse Case Manager

    4 weeks ago

    Bayshore HealthCare Markham, Canada

    Job Description · About the Role · To be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the completion of all program-specific paperwork. Act as a resource to physicians who are prescribing medi ...

  • Bayshore HealthCare

    Nurse Case Manager

    1 week ago

    Bayshore HealthCare Markham, ON, Canada

    About the RoleBilingual Nurse Case Manager (NCM) will play an essential role in supporting patients living with HIV disease to improve both their health outcomes and quality of life. NCM offers enrolment and reimbursement support to physicians and to patients. Assist the physicia ...

  • Shoppers Drug Mart

    Nurse Field Case Manager

    2 weeks ago

    Shoppers Drug Mart Mississauga, Canada Full time

    Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. · Location: · 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we're innovating he ...

  • Canadian Mental Health Association

    Case Manager- ACTT South East

    4 weeks ago

    Canadian Mental Health Association Markham, Canada Full time

    Why work for CMHA York Region? · We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-be ...

  • Canadian Mental Health Association, York

    Case Manager

    2 weeks ago

    Canadian Mental Health Association, York Markham, Canada

    **Message about our hiring and operating practices** · One of the fastest growing branches of CMHA, the Canadian Mental Health Association York Region and South Simcoe (CMHA-YRSS) provides 30+ mental health and addiction programs to adults, youth (age 12+), family caregivers, loc ...

  • National Healthcare Solutions, Inc.

    Case Manager

    2 weeks ago

    National Healthcare Solutions, Inc. Markham, Canada

    **Case Manager** · F/T Regular · Newmarket ON CA, Newmarket, ON, CA · **EPIC is searching for TOP TALENT **Epic brings a strong legacy of experience and in-depth knowledge gained from 35+ years in a challenging and ever-evolving marketplace. Part of an award-winning enterprise gr ...

  • Bayshore HealthCare

    Non-Nurse Case Manager

    2 weeks ago

    Bayshore HealthCare Markham, Canada

    About the RoleTo be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the completion of all program-specific paperwork. Act as a resource to physicians who are prescribing medications and patients wh ...

  • Bayshore HealthCare

    Non-Nurse Case Manager

    1 week ago

    Bayshore HealthCare Markham, ON, Canada

    About the RoleTo be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the completion of all program-specific paperwork. Act as a resource to physicians who are prescribing medications and patients wh ...