jinu george

I am a seasoned Product Engineer with over 6 years developing client-facing applications for an international bank. 

• Led initiatives and innovative new approaches to support business development, strategic planning, and key objectives.
• Led, designed, developed, and delivered an IVR automation proof of concept application using Twilio Studio that reduced manual agent intervention by 50%.
• Designed and developed a short-scale replica of the Standard Chartered mobile banking application using Flutter to minimize code redundancy by 80% across regions.
• Provide insights and analysis on competitors, market trends, and newly emerging business opportunities and threats.
• Prepared and implemented a PoC application to test mobile application compatibility with multiple biometric authentication vendors and performed a cost-benefit analysis.
• Designed, developed, and delivered 3 internal self-service portals for customer onboarding and to reduce developer interaction with DB by 50%.
• Introduced and familiarized Angular framework (v14) in the bank and developed end-to-end responsive web applications including authentication and routing. 
• Led and trained 4 junior developers to aid in facilitating the upkeep and future handoff of the portals.

• Analyzed and synthesized massive amounts of data to produce insights and recommendations.
• Collaborated with IT to translate business needs into potential solution documents.
• Prepared Business and Functional Requirement Documents.
• Designed use-case models and ER Diagrams for solutions.
• Created use cases for testing, as part of the System Requirements documentation process and work with quality assurance resources to ensure an understanding of the requirements and traceability of test strategies, plans, and test cases back to business requirements.
• Stepped in as an Interim scrum master to manage project delivery ensuring effective collaboration and communication.
• Responsible for developing and delivering "Add a payee" functionality for Standard Chartered Bank Website, India region.
• Self-learned and developed the functionality in Ember.js.
• Developed API Gateways using Axway API gateway for an internal project.

• Master of Management from the University of Windsor [Jan 2022 - April 2023]
• Post Graduate Diploma in IT Management from Symbiosis Centre for Distance Learning [Aug 2018 - April 2022]
• Bachelor of Technology from Cochin University of Science And Technology [May 2011 - April 2015]