Jobs
>
Vaughan

    Supplier Services Analyst - Vaughan, Canada - IQVIA

    IQVIA
    IQVIA Vaughan, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    Join the Supplier Services Department and help us execute the data acquisition strategy with our data supplier partners. The Supplier Service organization is responsible for ensuring access to RX and sales data to support our retailers and wholesalers as it relates to data in the pharmaceutical and medical supply chain.

    Under broad guidance, serve as one of the department's key subject matter experts (SME) for the core data and reporting tools used by Supplier Services. Supports business development by assisting the account teams in defining and developing high value client deliverables. Acts as a key resource for producing such deliverable, ensuring they comply with all applicable business rules (e.g. confidentiality).

    Responsible for remaining current on associated data (e.g., issues, changes, and enhancements) and acts as a key representative for Supplier Services across the company in related Stakeholder meetings. Disseminates applicable information to the department.

    Essential Functions

  • Delivers on time high quality high value information services to the client facing account teams and their customers.
  • Proactively develops knowledge of the pharmaceutical marketplace from both traditional (pharma) and non-traditional (supplier) applications of IQVIA data.
  • Performs routine mathematical data analysis to develop customer specific solutions to unique business challenges faced by our data supplier partners.
  • Validates databases and deliverable for data accuracy. Identify and resolve any anomalies.
  • Gathers requirements, develops custom deliverable, fulfills report requests, and responds to customer questions under minimal supervision.
  • Assist on the departments Helpdesk, and serve as an escalation point for resolving issues, exceptions, and complex queries.
  • Ensures that deliverables meet customer specifications including timeliness and quality.
  • Ability to learn new tools and processes.
  • Train, guide, and answers questions from less experienced colleagues.
  • Maintain knowledge of current events and developments within the pharmaceutical marketplace, emphasizing issues concerning Retailers, Mail Service, Pharmacy Benefit Managers and Wholesalers.

    • Qualifications:

  • Bachelor's Degree required.
  • 3+ years related experience (business analysis, customer service) required.
  • Willing to work hybrid schedule from King of Prussia, PA office (2-4 days per month).
  • Demonstrated problem solving, analytical and customer service skills.
  • Experience with MS Office products (Excel, Word, PowerPoint) required.
  • Experience working within the healthcare industry is highly preferred.
  • Experience with IQVIA data/products AND / OR , experience with business intelligence tools (E.g, Business Objects Web Intelligence (WEBI), required.
  • Knowledge of current events and developments within the pharmaceutical marketplace .

    • IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

    We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

    IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.

    The potential base pay range for this role, when annualized, is $74, $112, The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
  • Bombarbier

    Analyst, Service

    3 weeks ago

    Bombarbier Toronto, Canada Regular

    Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on w ...

  • Toronto and Region Conservation Authority (TRCA)

    Analyst, Financial Services

    2 weeks ago

    Toronto and Region Conservation Authority (TRCA) Vaughan, Canada

    **Position Details**: · **Current Rate of Pay**: Min = $41.82/hr, Max = $48.47/hr · **Employment type**: Permanent Full-Time · **Hours of work**: 35 hrs/week · **Work location**: Head Office · **Division**: Corporate Services · **Business unit**: Finance · **Travel**: None · **Re ...

  • Longo's

    Service Desk Analyst

    6 days ago

    Longo's Vaughan, Canada

    · Longo's is committed to fostering a diverse and inclusive environment where team members have a place to grow and pursue excellence, have the latitude to take ownership of their careers and the support and encouragement necessary to be the best they can throughout their career ...

  • Redpath Mining Contractors and Engineers

    IT Service Desk Analyst

    2 days ago

    Redpath Mining Contractors and Engineers Vaughan, Canada

    Redpath Mining Inc. has an opening for an** IT Service Desk Analyst **to join their dynamic team in Vaughan, Ontario. · **Closing: July 14, 2023** · **Location**: Vaughan, Ontario · **Compensation**: Redpath offers a comprehensive wage and benefit package · Reporting to the Globa ...

  • SCIEX

    Service Now IT Analyst

    2 weeks ago

    SCIEX Concord, Canada

    For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve pati ...

  • Arisoft Inc

    IT Service Desk Analyst

    1 week ago

    Arisoft Inc North York, Canada

    **IT Service Desk Analyst** · **Location: Remote for now eventually Hybrid North York** · L1 English Technical Support (Voice + Non-Voice) requirement. · - Gather the required information necessary in order to best handle customer technical inquiries · - Provide detailed document ...

  • Compugen Inc

    Service Desk Analyst

    1 week ago

    Compugen Inc North York, Canada

    **Job Title** · - Service Desk Analyst · **Vacancy No** · - VN6507 · **Work Location** · - North York, ON · **Job Details** · **Position**: Service Desk Analyst**Location**: · North York, Ontario · **About Compugen** · Compugen is one of Canada's largest privately-owned Informati ...

  • Arisoft Inc

    IT Service Desk Analyst

    2 weeks ago

    Arisoft Inc North York, Canada

    **IT Service Desk Analyst** · **Location: Remote for now eventually Hybrid North York** · L1 English Technical Support (Voice + Non-Voice) requirement. · - Gather the required information necessary in order to best handle customer technical inquiries · - Provide detailed document ...

  • Loblaw Companies Ltd - Head Office

    Analyst, enterprises services

    5 days ago

    Loblaw Companies Ltd - Head Office Brampton, Canada

    Les candidats référés ne doivent pas postuler directement pour ce poste. · Toutes les références de candidats doivent d'abord être soumises dans Workday par un collègue de Loblaw actuel. · L'utilisation du masculin à pour but d'alléger le texte · Venez faire votre différence dan ...

  • Insurance Bureau of Canada

    Service Desk Analyst

    2 weeks ago

    Insurance Bureau of Canada North York, Canada

    **About Insurance Bureau of Canada** · Insurance Bureau of Canada (IBC) is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canad ...

  • Loblaw Companies

    Analyst, Enterprises Services

    2 weeks ago

    Loblaw Companies Brampton, Canada Temps plein

    L'utilisation du masculin à pour but d'alléger le texte · Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemb ...

  • CAA Club Group

    Service Desk Analyst

    3 weeks ago

    CAA Club Group Thornhill, Canada

    **About Us**: · CCG is looking for an experienced IT Service Desk Analyst for a contract for 18 months. The main responsibilities for this role will be to provide technical support for associates via phone and the self-service portal and accurately, with an emphasis on resolving ...

  • JPMorgan Chase Bank, N.A.

    Client Service Analyst

    1 week ago

    JPMorgan Chase Bank, N.A. North York, Canada

    Chase Merchant Services, a business unit within CIB Wholesale Operations, a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. The company's proprietary platforms provide access to a wide variety of payment meth ...

  • SICK Ltd.

    Projects & Service Analyst

    5 days ago

    SICK Ltd. Richmond Hill, Canada

    **Position**: Projects & Service Analyst** · **_ Note_**_: SICK Canada employs a flexible work philosophy that empowers our managers and employees to work together to figure out where they need to be, to be successful. _There is an expectation that this position will be hybrid._ ...

  • Greenwin Corp.

    Service Desk Analyst

    3 days ago

    Greenwin Corp. North York, Canada

    **What you'll get to do**: · - Enters, assigns and tracks service requests in the on-line work-order system. Refers service issues to IT management. · - Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions incl ...

  • Canada Tax Reviews

    Internship for Data Analyst/customer Service

    2 weeks ago

    Canada Tax Reviews Concord, Canada InternshipSHIP

    **This is a training internship for Canadian College/University students in the Data Analyst/Customer Service Specialist/Research Associate Industry (3 to 6 months; maximum 240 hours)**. We will take your core skills and experience and build some amazing results, together · Want ...

  • beBee Professionals

    Payroll Analyst for Financial Services

    4 weeks ago

    beBee Professionals Richmond Hill, Canada Payroll Processing Specialists Freelance

    beBee Professionals is seeking a Payroll Analyst for Financial Services to join our team in Richmond Hill. The successful candidate will be responsible for the accurate and timely processing of payroll for all employees. · The ideal candidate should have a minimum of 3 years of e ...

  • Canada Tax Reviews

    Internship for Data Analyst/customer Service

    6 days ago

    Canada Tax Reviews Concord, Canada InternshipSHIP

    **This is a training internship for Canadian College/University students in the Data Analyst/Customer Service Specialist/Research Associate Industry (3 to 6 months; maximum 400 hours)**. We will take your core skills and experience and build some amazing results, together · Want ...

  • York Region District School Board

    Systems Analyst, Information Technology Services

    3 weeks ago

    York Region District School Board Richmond Hill, Canada

    Thank you for your interest in the Systems Analyst, Information Technology Services position with the York Region District School Board. This position is effective immediately. · **Position**: Systems Analyst, Information Technology Services · **Application Deadline**: January 26 ...

  • Seneca Polytechnic

    Manager Business Services and Process Analyst

    2 weeks ago

    Seneca Polytechnic North York, Canada

    **Join the Renewed Seneca, The Next Seneca.**: · Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development an ...