Care Services Manager - Halifax, Canada - Shift Human Services Consulting

Shift Human Services Consulting

Verified Company

Halifax, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Just a quick drive from Halifax and nestled on the shores of St. Margaret's Bay you will find an
oasis of innovation and fun. Shift. We are experience makers. As leaders of some of Canada's
most remote complex care facilities, we are a company built around helping people discover
their greatness.

Functional Description:

The Care Services Manager is a key member of the Shift team. Reporting to the Director of Care

- and working as part of the collaborative management team, you have shared contributing
- responsibilities toward both the outcomes and actions on the ground in the programs we
- operate. Individually, you are very familiar on relational practice approaches, trauma informed
- care and the delivery of therapeutic programming and services. You are experienced in staff
- training and professional development, staff supervision and documentation.

Task Responsibilities
As part of the management team, you will collaboratively oversee relevant aspects of

- operations within multiple complex care facilities across Canada

This includes:

Practice and Approach
Ensure continuity between aspirational and theoretical tenets of relational practice

approaches and day to day actions in centres.- Provide feedback on critical incidents from a best practice perspective of care delivery.

Maintain ongoing awareness of trends and emergent changes to relational practice and

trauma informed approaches in adolescent care.

Programming and Content
Support and oversee quarterly planning process and subsequent program

implementation of engaging, responsive, and intentional programming

Maintain program supplies in advance on site.
Ensure implementations of therapeutic programming that meets and exceeds proposal

tenets and standards including in-house, daily living, on-the-land, cultural and
therapeutic programming
Documentation

Ensure high degree of standard in program documentation
Ensure regulatory timelines are met relating to submissions
Coordinate and submit reports as per obligations
Support writing of all monthly progress reports
Manage and maintain files and users and monitor activity.

Training and Professional Development

Support delivery of staff training and professional development.
Provide critical incident debriefing as needed.

Core Leadership

Role model high level interpersonal & communication skills.
Occasional travel to program sites as needed
Participate in on boarding and staff training initiatives
Participate in individual and team strategic planning and lead efforts to meet quarterly

and monthly goals.
Skills & Abilities
The following skills and abilities have been identified as critical to the success of this position.

A diploma or degree in a social services or human relations field or equivalent.
A minimum of three years of experience in social services or child welfare in a

supervisor or leadership role.

An energetic selfstarter who can work successfully within a team, but also doesn't shy

away from the opportunity to work independently.

Excellent communication skills, both written and verbal.
High level of organization and time management skills
Proficiency in Microsoft Office Suites and Microsoft Windows software.
Ability to research information and produce documents with strong attention to details.
Outstanding interpersonal relationship building and employee coaching skills.

Employment Specifics

Permanent fulltime position
Rotational On-Call Support required
37.5 hours per week, Monday Thursday in office, Friday work from home

and child abuse registry check

About Shift
Shift is a specialized care agency founded in 2011. Our team manages complex care facilities
for adults and youth in some of Canada's most remote locations. Focusing on helping
people discover their greatness, we blend cultural and on-the-land opportunities with
experiential learning and trauma-informed care.