Jobs
>
Hamilton

    Customer Care Representative - Hamilton, Canada - Precise Parklink

    Precise Parklink
    Precise Parklink Hamilton, Canada

    2 weeks ago

    Default job background
    Part time
    Description

    Company Description:
    As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

    Job Summary:

    Reporting to the Site Manager, the customer care associate will be responsible for day to day customer care needs, which include but not restricted to answering inquiries, assisting with payments through various devices, and assisting customers. The ideal candidate will be required to be eager to learn, work in a team environment, and work independently.

    Location: Hamilton, Ontario

    Employment: Part-Time

    Compensation: Hourly

    Job Responsibilities and Duties:

  • Interact and assist customers via intercom or telephone.
  • Identify emergency and non-emergency situations on site.
  • Cash handling & shift report
  • Remotely access Parking control system to troubleshoot and provide level-1 customer support.
  • Manage incidents from logging, triaging, routing and escalation of open incidents using incident management software.
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as assigned Attributes:
  • Demonstrated ability to solve complex problems
  • Excellent technical communication skills: ability to explain complex solutions and processes clearly to others
  • Collaborative and demonstrates strong interpersonal skills
  • Self-managed while accurately following instructions
  • Ability to multitask effectively and stay positive and professional under high-pressure, fast-paced environment. Qualifications:
  • Strong computer skills, must have experience with Window; Microsoft Office Outlook, Excel, Word,
  • Ability to learn new software /applications.
  • Must have excellent communication skills
  • Fluent in English
  • Excellent customer service skills.
  • Ability to operate independently as well as in a team.
  • Definity Financial Corporation

    Representative, Customer Care Nouveau

    1 week ago

    Definity Financial Corporation Mississauga, Canada

    ID de tâche : 7188 · Catégorie : Réclamation · Marque : Definity · Permanent/Temporaire : Permanent · Temps plein/temps partiel : Temps plein · Emplacement : Mississauga, Canada · Échelle salariale : $33,200 - $57,400 · Definity est la société mère de marques et compagnies d'assu ...

  • Connect Hearing

    Customer Care Representative

    2 weeks ago

    Connect Hearing Hamilton, Canada

    Hamilton, CanadaCustomer Care Representative · - Are you comfortable in a fast-paced retail clinic environment? Are you looking for an opportunity to make a difference?- Are you passionate about providing customer service that exceeds expectations?- If so, we think you belong her ...

  • Natural Purity

    Client Care Representative

    2 weeks ago

    Natural Purity Hamilton, Canada

    **Client Care Representative · - Natural Purity** · **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER HAMILTON AREA AND RESIDE FULL TIME IN CANADA.** · **DUE TO EXPANSION WE ARE HIRING IMMEDIATELY WITH 10 POSITIONS AVAILABLE** · We invest in our people, to unleash their potential so ...

  • Ministry of Public and Business Service Delivery

    Customer Care Representative

    3 weeks ago

    Ministry of Public and Business Service Delivery Hamilton, Canada

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person, at kiosks and by phone. · Our vision is to make Government better through service excellence and innova ...

  • Precise Parklink

    Customer Care Representative

    2 weeks ago

    Precise Parklink Hamilton, Canada

    **Company Description**: · As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public tra ...

  • Connect Hearing

    Customer Care Representative

    5 days ago

    Connect Hearing Hamilton, Canada

    Hamilton, CanadaCustomer Care Representative · - Are you comfortable in a fast-paced retail clinic environment? _ · - Are you looking for an opportunity to make a difference? _ · - Are you passionate about providing customer service that exceeds expectations?_ · - If so, we think ...

  • Ministry of Public and Business Service Delivery

    Customer Care Representative

    1 week ago

    Ministry of Public and Business Service Delivery Hamilton, Canada

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person, at kiosks and by phone. Our vision is to make Government better through service excellence and innovati ...

  • City of Hamilton

    Transit Customer Care Representative

    2 weeks ago

    City of Hamilton Hamilton, Canada

    **About the City of Hamilton** · **Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just min ...

  • Watzin Veterinary Clinic

    Receptionist & Client Care Representative

    2 weeks ago

    Watzin Veterinary Clinic Waterdown, Canada

    **Job Type**: Part-time · Part-time hours: 30-35 per week · **Salary**: From $17.00 per hour · **Benefits**: · - Company events · - Dental care · - Extended health care · - Flexible schedule · - On-site parking · - Paid time off · - Vision care · Flexible Language Requirement: · ...

  • Sonova

    Customer Care Representative

    2 weeks ago

    Sonova Burlington, Canada

    Burlington, CanadaCustomer Care Representative · - Are you looking for an opportunity to make a difference?Are you comfortable in a fast-paced retail clinic environment?_ · - Are you passionate about providing customer service that exceeds expectations?_ · - If so, we think you b ...

  • Edge Imaging Inc

    Customer Care Representative

    2 weeks ago

    Edge Imaging Inc Burlington, Canada

    **About Edge** · Edge Imaging is the leading Canadian school Photography Company. Edge is made up of over 400 employees with countless years of digital capture and school photography experience. Our state-of-the-art photo lab and customer care centre are located in Burlington, On ...

  • Cogeco Connexion Inc

    Customer Care Representative

    3 weeks ago

    Cogeco Connexion Inc Burlington, Canada

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agil ...

  • Watzin Veterinary Clinic

    Receptionist & Client Care Representative

    2 days ago

    Watzin Veterinary Clinic Waterdown, Canada

    **Job Type**: Part-time · Part-time hours: 30-35 per week · **Salary**: From $16.00 per hour · **Benefits**: · - Company events · - Dental care · - Extended health care · - Flexible schedule · - On-site parking · - Paid time off · - Vision care · Flexible Language Requirement: · ...

  • Vince Ippolito Insurance & Financial Services

    Customer Care Representative

    2 weeks ago

    Vince Ippolito Insurance & Financial Services Burlington, Canada

    We are an Independently owned Agency and have been recognized as one of the top performing Desjardins Agencies in Canada. We hire people who use their skills and passion at work because our customers deserve to interact with us at our best. They trust us to help and understand wh ...

  • Cogeco Connexion Inc

    Customer Care Representative

    3 weeks ago

    Cogeco Connexion Inc Burlington, Canada

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui ...

  • Vince Ippolito Insurance Agency

    Customer Care Representative

    2 weeks ago

    Vince Ippolito Insurance Agency Burlington, Canada

    We are an Independently owned Agency and have been recognized as one of the top performing Desjardins Agencies in Canada. We hire people who use their skills and passion at work because our customers deserve to interact with us at our best. They trust us to help and understand wh ...

  • Cogeco Connexion Inc

    Customer Care Representative

    3 weeks ago

    Cogeco Connexion Inc Burlington, Canada

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agil ...

  • Cogeco Connexion Inc

    Customer Care Representative

    3 weeks ago

    Cogeco Connexion Inc Burlington, Canada

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui ...

  • Sonova

    Customer Care Representative

    3 weeks ago

    Sonova Oakville, Canada

    Oakville, CanadaCustomer Care Representative · - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ · - Are you passionate about providing customer service that exceeds expectations?_ · - If so, we think you be ...

  • Agricorp

    Customer Care Representatives

    2 weeks ago

    Agricorp Guelph, Canada

    **The Role**: · The Customer Care Representative (CCR) and Associate Customer Care Representative (ACCR) roles provide critical first line of contact for all customer inquiries, and retrieve and enter customer information into a database. As a CCR or ACCR, you will provide custom ...