Dream Home Customer Service Representative - Edmonton, Canada - BGCBIGS

BGCBIGS

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

DREAM HOME CUSTOMER SERVICE REPRESENTATIVE

Boys & Girls Clubs Big Brothers Big Sisters of Edmonton & Area is an organization that believes in the promise of all children. Our team works with community volunteers, partners and other supporters to create safe environments for children to be between school and home and to provide caring mentoring relationships for children and youth. Now, more than ever, the kids in our community need us and we are looking for great staff to join our team._

Boys & Girls Clubs Big Brothers Big Sisters is seeking individuals interested in the following position(s):

Competition Number:
DH1123 -Dream Home Customer Service Representative
Position(s)

Available: 2

Status: Temporary, Part-Time Position (January 13th, 2024April 24, 2024)
Salary Range: $21.82/hour

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The key responsibilities of this position will include:_**- On site administration including opening and closing of the Dream Home.

Completing sales and transactions of dream home tickets with customers.
Greeting and thanking all potential dream home ticket buyers throughout the home in a friendly and approachable manner.
Maintaining knowledge of the Dream Home in order to answer visitors' questions about the specific prizes, the homes or the agency.
Ensuring home safety and security by providing a consistent presence in the homes and by completing ongoing walkthroughs.
Walking the home and perimeters up to 5 hours a day to monitor for safety and security concerns.
The ability to follow BGCBigs agency policies and procedures in performing their role.
Ensuring all documentation is in order at the end of every viewing day including ticket and revenue reconciliations.

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Previous customer service experience in a setting involving financial transactions (i.e. retail, sales etc.)
Excellent customer service skills.
Skills to work effectively as part of a team and independently.
The ability to multitask during busy viewing times, ability to navigate the two floor home, and the ability to work well under pressure.
Problem solving skills to trouble shoot difficulties within the dream home to ensure successful daily operation.
Confidence to process money and financial transactions in an accurate manner including cash, debit and credit transactions.
Demonstrated proficiency in using computer technology to process ticket orders.
A positive attitude and outgoing personality.
Saturday and Sunday availability. Applicant must be able to work a minimum of one shift per week for the duration of the employment term. Shifts are 10:45 a.m. to 5:15 p.m. Saturday and Sunday.
Additional availability on statutory holidays during the selling period is an asset

This competition will remain open until all positions have been filled. Please forward your resume quoting the competition number

DH1123 by
**December 8, 2023