Pt Evening Receptionist - Vancouver, Canada - Vancouver College of Massage Therapy

Vancouver College of Massage Therapy

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you a professional, detail-oriented person with strong customer service skills? The Vancouver College of Massage Therapy is looking for a part time Clinic Receptionist to join our best-in-class massage therapy college.

We have 1 position available:

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1-2 weeknights 4:00pm-8:00pm per week plus occasional Saturday

ABOUT YOU
You are a customer service expert who enjoys working with the public. You have the ability to prioritize, multitask, and have a great eye for detail. You are able to speak with confidence, communicate effectively, and aren't afraid to enforce policy when necessary.

ABOUT US

Founded in 2006, Vancouver College of Massage Therapy is the leading massage therapy college in North America with the highest pass rates on CMTBC's registration exams of any massage school in B.C.

In addition to the college, we have a 15 room on-site massage clinic.

We are dedicated to educational excellence and ensuring that each of our students graduates with the knowledge, experience and professional skills needed to succeed in the massage therapy profession.

Join our growing team as our Evening/Satuday Clinic Receptionist

YOUR RESPONSIBILITIES

Answer and direct all incoming calls, return client calls
Check in patients for appointments
Maintain patient bookings, cancel, amend, rebook and communicate all updates to clients, instructors and students
Maintain complete patient information/files in Jane, compliant with CMTBC charting requirements
Update notes on patient accounts including patient rates, changes to appointments, issues
Process payments
Submit deposits to accounting, monitor cash rec. sheet and notify discrepancies
Maintain clinic float, reconcile cash and credit
Scan patient intake forms
Enforce college policies with students
Document and address patient comments, concerns
Communicate any service issues to Management
Tidy clinic reception and boardroom area, water plants, restock snacks
Campus housekeeping

Qualifications/Skills
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Excellent spoken English:

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Punctual and reliable:

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Experience with Jane an asset:

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Customer service experience:

Terrific telephone, interpersonal and computer skills
Great problem solving skill
Organized, efficient and able to multitask
Excellent attention to detail

We have 1 position available:

-
1-2 weeknights 4:00pm-8:00pm plus occasional Saturday
If this sounds like the right fit for you, please send us your resume via Indeed. We look forward to hearing from you

Job Types:
Part-time, Permanent

Salary:
From $17.50 per hour

Schedule: