
Abdulrahman Ismail
Customer Service / Support
About Abdulrahman Ismail:
CAREER OBJECTIVES
To secure a full time Management position in Supply Chain logistics, Import-Export Ports , Commodities Trader and IT Industry where I can utilize my skills, experience and qualifications for a mutually beneficial relationship.
KEY ATTRIBUTES
· Progressive 28 years’ experience in Hospitality and customer service Industry.
· Microsoft Certified Professional (MCP); PC/LAN Engineer: BS in Statistics.
· Hands on experience as Chief Concierge – Toronto Ontario.
· Train new employees and plan specific work assignments.
· Proven skills in handling pension plans for various companies and their employees across Ontario.
· Dependable, hardworking, trainable, able to multi-task and meet deadlines.
· Highly proficient in Office Administration and Documentation.
· Highly skilled in cultural diversity and excellent knowledge of Middle East counters . especially in GCC culture and fluent in Arabic and English verbal and written
· Competent in Window 10 /NT, MS Word & Excel and Galaxy Light
Experience
CURRENT OCCUPATION
Chief Concierge at The Sheraton Gateway Hotel in Toronto International Airport, which is a corporate based hotel with 474 rooms since 1994
PREVIOUS EXPERIENCE
a) 1992 - 1993 Administrative Assistant – Pension Commission of Ontario, Toronto, Canada
b) 1989 - 1991 Interpreter – Lamont Paquette Barristers and Solicitor, Hamilton, Ontario, Canada
Education
a) Bachelor of Commerce – Major in Applied Statistics, Kuwait University, Kuwait
b) Evaluation of Academic Equivalence by University of Toronto, Toronto, Canada
c) Microsoft Certified Professional (MCP)
d) PC/LAN Engineer – Prime Tech Institute
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