Aditya Sharma

I am a highly motivated and detail-oriented individual with a passion for technology and problem-solving. Currently pursuing a diploma in Digital Media and IT with a focus on system administration, I have a strong foundation in network fundamentals, virtualization, operating systems, cloud computing, and project management. With one year of experience as a Junior Office Administrator, I have developed a solid understanding of computer systems and network operations. I am proficient in communication and writing skills, Microsoft Office, data entry, customer service, time management, teamwork, adaptability, and have a strong desire to expand my knowledge and skills in the field of system administration. I am seeking a co-op or intern role in the IT field to apply my academic knowledge and administrative experience and take the next step in my career. I am confident that my passion for technology and my ability to learn quickly will make me an asset to any team.

Junior Office Administrator at M/s Ashwani Sharma & Associates (July 15, 2021 – August 10, 2022): Provided administrative support to senior staff and assisted with daily office operations. Maintained accurate records and managed the filing system, client information, and inventory. Scheduled appointments and meetings, arranged travel, and managed correspondence efficiently. Answered and directed phone calls, responded to emails, and offered excellent customer service. Worked closely with teams to successfully plan and execute office events such as team building activities and company parties. Assisted with financial tasks, including processing invoices, reconciling expenses, and preparing reports. Contributed to streamlining office procedures and systems to increase efficiency and productivity.

Self-Checkout Attendant/Customer Experience Associate at Walmart Inc. (September 2022 - Present): Greeted customers with a smile and helped them navigate the self-checkout machines, troubleshooting any issues that may arise. Maintained the appearance and functionality of the self-checkout area, ensuring a positive shopping experience for customers. Checked each transaction to ensure accuracy and addressed any discrepancies. Provided exceptional customer service, answered questions, and helped customers find products within the store. Trained new hires on the self-checkout process and assisted with training for other departments when needed. Conducted regular inspections of the self-checkout area to identify any problems and addressed security concerns. Worked closely with the store management team to identify and implement ways to enhance the self-checkout process for customers. Kept track of the supplies and inventory levels for the self-checkout machines, ordering what is needed to keep the machines running smoothly.

In these roles, I have developed my administrative, organizational, and customer service skills, while also demonstrating my ability to work collaboratively with others to achieve common goals. I am confident that my experience, attention to detail, and dedication to providing excellent service would make me an asset in any position I take on.

As a student of IT System Administration in my second semester, I have gained knowledge and skills in various areas of information technology. My coursework has exposed me to the fundamentals of computer systems, networks, and cybersecurity. I have developed an understanding of how to manage and secure computer networks, install and configure software and hardware, and troubleshoot technical issues. Additionally, I have learned about cloud computing, virtualization, and data management. Through hands-on experience with industry-standard tools and technologies, I have gained practical skills that are essential in the field of system administration. I am excited to continue expanding my knowledge and expertise in this area.