Anisha Sapra

A thorough and steadfast job-seeking employee with top-notch administrative skills and a solid background in sales and telecommunications. Surpasses business targets while satisfying diverse customer demands. Independently handle and carry out administrative duties such as routing correspondence and replying to emails, phone calls, or face-to-face inquiries in a prompt and professional manner.

Skills:

Sales Representative (Part-Time)                                                                                              09/2022 to 06/2023

TELUS Communications – Vancouver, BC

• Developed and implemented sales strategies to increase profits.
• Assisted customers on calls with their issues.
• Generated new leads through networking and attending industry events.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
• Greeted customers and assisted with selecting merchandise, finding accessories, and completing purchases.

Supervisor (Full-Time)                                                                                                                03/2022 to 04/2023

DONAIR AFFAIR – Vancouver, BC

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and dealt with the inquires of customers.
• Maintained a clean and safe working environment as per the requirements of the company.
• Created purchase orders and tracked invoices to avoid missed or delayed shipments.
• Collaborated with the staff members to ensure and give updates on the promotions including product changes. 
• Executed daily opening and closing procedures to company standards.

Administrative Assistant                                                                                                            05/2022 to 08/2022

Canaccord Genuity – Vancouver, BC

• Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
• Assisted the Advisor and the team with client onboarding.
• Executed record filing system to improve document organization and management.
• Coordinated and scheduled meetings and conference calls to optimize the scheduling of senior staff.
• Managed filing system, entered data, and completed other clerical tasks.
• Organized and maintained a CRM database of prospects and clients.

Associate of Arts: General Studies, Minors in Economics                                                                                        

Kwantlen Polytechnic University - Surrey, BC

• Honor Roll, [Summer, 2022]
• Courses-

1. Labor Economics: Learnt about the decision-making processes that underlie the supply and the demand for labor in the Canadian economy, emphasizing the role of labor markets in determining wages and employment levels.

2. Money and Banking: Examined the economics of the Canadian financial system. Gained insight into the structure and operation of the banking system, money, financial, and foreign exchange markets. Also, studied the theories of financial markets and financial intermediation; processes of monetary control, and the regulation of the banking and financial systems.

3. Business Statistics: Learned about the statistical concepts, methods, and procedures used in business, including descriptive statistics graphics and numerical presentations, probability theory, sampling estimation, hypothesis testing, and linear regression. This helped make me a proficient user of Microsoft Excel.

4. Computer Literacy: Learned to use significant application packages, such as word processing, spreadsheet, and relational database, also, acquired knowledge about developing structured programs using a high-level language.