arooj fatima

I am a dedicated and versatile professional with a background in physiotherapy, customer service, and administration. I am an internationally trained physiotherapist with four years of clinical experience, complemented by hands-on work in patient care, rehabilitation, and multidisciplinary collaboration. Since moving to Canada, I have expanded my skill set through an administration diploma and customer-facing roles, gaining strong communication, organizational, and problem-solving abilities. I bring a strong work ethic, adaptability, and a people-focused approach to every role, with proven experience in healthcare, retail, and service environments. I am passionate about helping others, delivering high-quality service, and continuously growing both professionally and personally.

I have a diverse professional background combining healthcare, customer service, and administration. I am an internationally trained physiotherapist with over four years of clinical experience in hospital, rehabilitation, and homecare settings, including patient assessment, treatment planning, and multidisciplinary collaboration. In Canada, I have built strong experience in customer service and retail, working as a Customer Service Representative at Hudson’s Bay and Olsen in Kitchener since August 2023, where I support customers, manage transactions, resolve concerns, and maintain organized sales environments. I also bring management experience from roles as a manager at KFC and Asmat Boutique, along with strong administrative and organizational skills supported by formal training. This combination allows me to adapt easily, communicate effectively, and perform well in both healthcare and service-based environments.

I hold a Doctor of Physical Therapy (DPT) degree from Pakistan and am an internationally trained physiotherapist. My education included extensive clinical training across multiple hospital settings, with over 1,600 hours of hands-on experience in musculoskeletal, neurological, and general rehabilitation. In Canada, I have further strengthened my qualifications by completing an administration diploma, enhancing my skills in documentation, communication, and healthcare-related administrative processes.