Carolina Santomauro Falcão

Currently I am a buyer at Whole Foods Market, responsible for ordering supplements and body care. I started as a barista at Whole Foods Market. Previously I was at Novartis Pharmaceutical as Financial and reporting analyst, responsible for onboard suppliers and help with any related query. Intensive active in SAP Ariba network and SRM. Responsible for CARBON Project P2P. Extensive experience in customer care working as CRM Advisor, dealing with customers and payment approvals in an aviation company. Certified quality assurance auditor and data analyses in food companies, with experience of over three years. I worked in the frozen food and animal nutrition industry. I went to Texas A&M University as a visiting scholar at Chemical Engineering department, working directly with microbiology research. Food Engineering graduated in 2021. Internal auditor ISO/IEC 17025:2017 and FSSC 22000 by SGS Academy. Supply chain management certified by Rutgers University of New Jersey.

Buyer/Specialist - Whole Body May 2024- Present
Whole Foods Market 
• Purchases and replenishes products through proper buying procedures.
• Ensures orders are timely and accurate to monitor inventory turns.
• Ensures the product mix meets varied customer dietary needs and requests.
• Achieves and exceeds assigned/established margin and sales targets.
• Build product displays according to movement, promotions, profitability, value, and regional guidance.
• Oversees customer special order procedures.
• Maintains and monitors department waste, spoilage, and transfer logs.
Whole Body Team Member Mar 2024 – May 2024
Whole Foods Market 
• Monitoring product quality and freshness and ensuring proper product rotation.
• Completing spoilage, sampling, cleaning, temperature, and sweeping worksheets as required.
• Following department procedures for preparing, storing, rotating, and stocking products.
• Performing opening, mid, and closing duties as assigned;
• Ensuring accuracy of signs and pricing.
Bakery Venue – Coffee Bar / Retail Sept 2023 – Mar 2024 
Whole Foods Market
• Barista and cashier at the market.
• Open and/or close the coffee bar, executing all quality measurements to keep excellence.
• Bakery retail, helping with finished products.
• Performing opening, mid, and closing duties as assigned;
Financial Reporting and Accounting May 2022 – Aug 2023 
Novartis Pharmaceutical, Prague, Czech Republic
• Supplier Digital Solution Program Administration
• Support suppliers with the adoption of digital solutions (SAP Ariba) that help to control and manage 
suppliers' cash flow.
• Work with in-country business, Procurement, and FRA contacts and perform independent research to
identify accurate and complete supplier contact details for all targeted suppliers in the flight plan.
• Configure and activate defined suppliers in Novartis finance and procurement systems with appropriate 
master data attributes in place.

Food Engineering Bachelor's Degree 2015 - 2020
Universidade Metodista de Piracicaba (UNIMEP), Santa Barbara D`Oeste, SP, Brazil
CO-CURRICULAR ACTIVITIES
Supply Chain Analytics Specialization
Rutgers the State University of New Jersey
2022 - 2023
Visiting Scholar at the Department of Chemical Engineering (Microbiology Project)
Texas A&M University – USA – July 2017 – December 2017