Claudia Carbajal

Industrial Engineer from the Ricardo Palma University with over 5 years of hands-on experience in warehouses of the retail industry and mass consumption, I have honed my skills to improve operational processes, providing good customer service, managing vast inventories, and leading teams towards achieving organizational goals. Focused on achievement, persevering, proactive, problem-solver, analytical, organized and willingness to learn new experiences and challengues. Always oriented my commitment to safety, collaboration, and fostering a positive work environment has always been at the forefront of my professional approach.

SERVER/WAITER | 04/2024 to Current The Royal Canadian Legion - Canada  Greet and seat guests in a friendly and timely manner.  Coordinate and attend to any guest needs.  Answer phone calls during shift.  Take food and drink orders accurately and efficiently.  Provide menu recommendations and answer any menu questions.  Serve food and beverages to guests in a professional and courteous manner.  Ensure guest satisfaction by checking tables regularly.  Handle cash transactions and process payments using POS.  Maintain cleanliness of work areas and adhere to sanitation guidelines

VOLUNTEER: BURQUITLAM THRIFT STORE SUPPORTER | 03/2024 to Current Low Entropy Foundation - Canada  Greet and engage with the customer to help with their needs, recommend merchandise, answer customer inqueries.  Receive and quickly separate donations in good condition.  Support to sort all the donations in the sorting room.  Make sure to place the correct items in the correct section and replenish on the racks with more space.  Make sure that the hangers should be pointing inwards, not outwards.  Serve at the checkout when the customer is ready to pay.