About Eabnat Tahsin:
Dedicated worker with excellent communication, time management, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Experience
Enbridge Gas, Toronto, ON Customer Connections Rep
- Analyzed and collected customer information to prepare product or service reports.
- Determined charges for services requested and arranged for billing.
- Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders.
- Troubleshot minor problems and reported larger technical issues.
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
Chawk Bazar, Toronto, ON
FOH Supervisor
• Create technical documentation for reference and reporting using Excel spreadsheets.
- Outlining customer requirements and preparing statistical evaluations for the betterment of the company
- POS system monitoring and providing technical services.
- Screening and training team members as well as supervising tasks
- Monitoring the restaurant's cash flow and settling outstanding bills
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Collaborated with vendors and developers to resolve complex technical issues and recurrent faults.
- Investigated mechanical failures or unexpected maintenance problems.
Education
BACHELOR OF ENGINEERING (B.Eng.) IN ELECTRICAL ENGINEERING, Toronto, ON
Toronto Metropolitan University
Relevant Coursework
- ELE 801 Electric Vehicles
- ELE 302 Electric Networks
- COE 328 Digital Systems
- COE 428 Algorithms and Data Structure
- ELE 404 Electric Circuits
- ELE 635 Communications Systems
- ELE 734 Low Power Digital Integrated Circuits
- ELE 846 Power Systems Protection Control
- ELE 829 Sys Models and Identification
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