Gaurav Sood

• Responsible for establishing clear business goals, objectives, and the ongoing analysis of performance relative to market trends, customer demands and key performance indicators (KPI).
• Lead a team of 8 direct reports, 100+ indirect reposts, and responsible for recruitment, coaching, mentoring, staff development. actively address asymmetries in the talent mix and performance management
• Driving key initiatives within the Transactions content space.
• Collaborated with Data Management, Quality, Transformation and Technology teams supporting and partnering on key strategic initiatives taken up by the dataset.
• Drove critical analysis to support the collection teams and course-correct wherever required.
• Member of the operations leadership influencing the culture, engagement, and career development of team.
• Apply a broad knowledge of operations principles, business drivers, and related areas to impact business results.
• Be a “trusted partner” for key stakeholders in data, transformation, and technology organization
• Anticipate complexity of recommended changes and overcome resistance to change – be a change leader.
• Draw intelligence and recommend key areas to focus for process efficiency, improvement, and control.
• Establish process stability and control checks to pre-empt risks and mitigate before they impact the customer.
• Developed a dataset level skill development strategy and implementation plan
•               Managed user acceptance testing on product and internal enhancements; adoption of AGILE within the team. 
•            Evaluating cost of poor quality for better alignment of focus between areas of quality check and failure handling. 
•   Drive innovative data analytical capabilities and technology-driven processes to enhance productivity, and business gains   

Accomplishments:

• Improved process capability to meet SLA TAT of 4 hours by eliminating special cause variations and reducing common cause variations.
• Lean Champion – fostering a LEAN culture resulting in an average saving of $100k annually 3 consecutive years. 
• Introduced New Market First Functionality – Transaction Click Through resulting in new client acquisitions.
• Led the integration of transactions team between S&P Global and SNL Financials resulting in net saving of $500k.
• Led the ETL transformation and integration project transforming workflows and tools for a 400+ member team resulting in a 30% reduction in human errors.
• Vendor evaluation and proof of concept of automation and extraction solution leading to a saving of $200k.
• Transferred 3 transaction types to a new location resulting in $70k saving per year.

MBA - Finance and International Business. 

Certified PMP and Lean Six Sigma