
Hafsa Khalid
Customer Service / Support
About Hafsa Khalid:
With my strong interpersonal and administrative skills, as well as a good work ethic, I am looking forward to working in a positive environment that will help me gain valuable experience and fulfill my financial needs.
Experience
Cashier / Customer Experience Associate at Walmart Canada.
Provided exceptional support to 50+ customers daily by processing transactions (cash, card, coupons etc) and applying refunds and exchanges with high efficiency.
Effectively collaborated with co-associates to provide excellent customer service by addressing concerns and resolving disputes.
Informed customers of practical knowledge regarding products, rewards programs, and discount deals to ensure full customer satisfaction.
Hospital Volunteer at Humber River Hospital
Providing support with patient mobility, hygiene and other daily tasks to ensure patient comfort and satisfaction.
Greeting patients and visitors and providing them with general information to answer any inquiries.
Empathize with patients from all backgrounds and experiences to effectively handle difficult situations and ensure patient comfort.
Work effectively with other volunteers to maintain a clean and efficient workstation for doctors and nurses by sanitizing stations and stocking essential supplies.
Vice President of Communications at McMaster Mindfulness Club
Build and lead excellent communication and cooperation between team members to ensure goals are not only met but exceeded.
Plan and execute the promotion of club events with a high degree of effectiveness, as well as collect audience feedback for future improvement
Education
McMaster University September 2022 - April 2026 (Ongoing)
- Honors Bachelor of Science in Biology (Core)
Glenforest Secondary School September 2018 - June 2022
- Ontario Secondary School Diploma
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