
Hiren Soni
Customer Service / Support
Services offered
I am a seasoned IT support and network professional with a proven track record of seven years in the field. My passion lies in creating and maintaining robust IT infrastructures that empower businesses to thrive in the digital age.
Key Strengths:
Technical Expertise: Proficient in troubleshooting, configuring, and maintaining diverse IT environments. Well-versed in networking protocols, security measures, and system administration.
Problem Solver: Adept at identifying and resolving complex technical issues promptly, ensuring minimal downtime and optimal system performance.
Network Architecture: Experienced in designing and implementing scalable and secure network architectures. Skilled in optimizing network performance and ensuring seamless connectivity.
Customer-Focused: Committed to delivering exceptional support to end-users. Proven ability to communicate technical concepts in a clear and accessible manner.
Adaptability: Thrive in dynamic and fast-paced environments. Quick to learn and implement new technologies, staying ahead of industry trends.
Professional Experience:
I have accumulated a wealth of experience through roles in various capacities, including system administration, network management, and IT support. My background includes successful project implementations, network optimizations, and proactive system maintenance
Certifications:
NSE 3 Network Security Associate
Silver Peak SDWAN Professional (SPSP)
CCIE Security Version 5 Lab (Attained)
CCIE Security Written Certified 400-251 (CSCO13174817)
Vision:
Passionate about leveraging technology to drive business success, I am dedicated to providing strategic IT solutions that align with organizational goals. My goal is to contribute to the growth and efficiency of businesses through innovative and reliable IT practices.
Experience
Si2tech Pvt. Ltd. (Remote) (July 2021 – September 2023)
Network and Security Engineer
DeepKiran Foods Pvt. Ltd (Deep Foods) (Jan 2019 – June 2021)
Network and Security Engineer
Sardar Sarovar Punarvasvat Agency (Govt. of Gujarat, India) (Mar 2011 – July 2016)
I.T. & Network Administrator
Education
Bachelor of Science – Maharaja Sayajirao University
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