beBee background
Professionals
>
Oshawa
Jaclyn Pope

Jaclyn Pope

Digital Accessibility Specialist/Consultant

Technology / Internet

Oshawa, Ontario

Social

Services offered

Active Security Clearance: Reliability Status till 2032

  • Impeccable organizational skills combined with superior attention to detail while staying flexible and resourceful.
  • Ability to carry out projects independently and collaboratively within a team and independently.
  • Design, create and produce high quality presentations, documentation, and website content.
  • Proficient with the following programs/applications:
    Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Jira, Confluence, Git, HTML, CSS, Java, Axe, Wave, PAC, HeadingsMap, InDesign, Adobe Pro
  • Able to manage and prioritize multiple projects simultaneously while maintaining composure and accuracy.
  • Works extremely well in demanding, high volume, fast paced environments.
  • Exercise discretion and maintain confidentiality on all personnel and client matters.
  • Excellent interpersonal, communication (verbal and written) and leadership skills.

    Testing Proficiencies
    Conducting manual accessibility testing across a variety of devices and software.
    Proficient in testing on Desktop/Laptop, Mobile Native (Android and iOS), Mobile Web (Android and iOS), Bluetooth keyboard, Touch keyboard, Tablet (Android and iOS), and Switch devices
    Software Proficiencies
    Skilled in using accessibility software such as Jaws, NVDA, Fusion, and ZoomText

    Testing and Quality Assurance 
    Planning and executing tests
    Automating test processes
    Conducting scenario-based testing 
    Reporting key metrics and benchmarks

    Accessibility Feature Proficiencies
    Proficient in utilizing iOS and Android accessibility features including VoiceOver, VoiceControl, TalkBack, Zoom, Inverted colour, High Contrast, Greyscale, and various others features 

    Additional skills:
    Human Resources and Relations 
    Consulting on HR matters 
    Analyzing HR data 
    Managing employee and vendor relations 
    Engaging and relating with stakeholders
    Knowledge Management
    Managing and utilizing knowledge resources
    Created and maintained knowledge databases
    Adhering to design standards 
    Problem Solving and Customer Service 
    Applying analytical skills to solve problems 
    Providing excellent customer service
    Project and Disability Management
    Managing infrastructure projects
    Overseeing disability management
    User Experience and Design
    Conducting Ux Research
    Performing usability testing
    Creating wireframes
    Designing for mobile platforms
Qa tester
Digital accessibility specialist
Project manager
Accessibility consultant
Approximate rate: CAD$ 80 per hour

Experience

Digital Accessibility Specialist, Canada Post – Digital Accessibility Team
Manager: David Fourney, October 2022 - December 2023

  • Enhanced the organization’s accessibility practice by formulating policies and guidelines based on P.O.U.R principles.
  • Took charge of managing the accessibility backlog and reporting.
  • Conducted research and analysis in accessibility, including benchmarking studies.
  • Provided project management and consultation with a focus on “shift left thinking.”
  • Assessed and delivered accessible solutions to a diverse group including Stakeholders, Project Owners/Managers, DevOps, and Scrum teams.
  • Utilized a range of tools for communication and collaboration, including MS Teams, Jira, Confluence, Word, Excel, PowerPoint, InDesign, Acrobat Pro, and Figma.

Accessibility Digital QA Tester, Fable Tech Lab
Manager: Lynette Frison, March 2021 - Present

  • Offered interpretation and guidance to stakeholders on WCAG 2.1 standards, principles, and techniques, ensuring adherence to accessibility guidelines.
  • Executed comprehensive investigations into issues surfaced during testing across a variety of digital platforms, utilizing a diverse range of assistive technologies and software.
  • Crafted accessible design and code content to support stakeholders’ needs.
     

Education

Course in Progress: (All courses are online and self-paced)

  • Rick Hansen Foundation Accessibility Certification (RHFAC Training) (Complete April 2024)
  • IAAP – CPACC – Certified Professional in Accessibility Core Competencies (Exam in Spring 2024)
  • IAAP – Accessible Document Specialist course (Exam in Spring)
  • Managers & Aspiring Leaders – Georgian College  (Complete February 2024)
  • Frontline Services: Upskill Tourism – Georgian College (Complete February 2024)

Courses completed:

  • Diversity, Inclusion, and Belonging (2024)
  • Inclusive Mindset (2024)
  • Fable level 1 & 2: Accessibility Champion certification badges (2023)
  • Ux Design Certificate – Juno Tech college (2022)
  • Frontend to Java certificate – Lighthouse Labs (2022)
  • Web Development certificate – Juno Tech college (2021)
  • Advanced Applied Web Development & Design – MACC (2020)

Professionals in the same Technology / Internet sector as Jaclyn Pope

Professionals from different sectors near Oshawa, Ontario

Other users who are called Jaclyn

Jobs near Oshawa, Ontario

  • Environmental Specialist

    1 week ago

    FCC Construcción Toronto, Ontario

    The Environmental Specialist plays a central role in supporting ONxpress' environmental program by leading the procurement coordination and performance oversight of environmental consultants. · Lead the procurement process for environmental consultants including developing scopes ...

  • Dual Property Marketing Manager

    13 hours ago

    Marriott Hotels Resorts Toronto, ON, Canada

    Promotes on-brand messaging to customers through traditional digital and social media channels with the goal of driving revenue and supporting total hotel goals. · Buids direct marketing plans targeted campaigns and activated channels to drive consumer awareness and preference in ...

  • Senior Reimbursement Specialist

    1 month ago

    Auxilium Health Oshawa, ON

    The Senior Reimbursement Specialist serves as a subject-matter expert supporting patients physicians and internal stakeholders by ensuring timely compliant and seamless access to prescribed therapies through proactive reimbursement support education and coordination of services.A ...

See jobs in Oshawa, Ontario