Jasmeen Kaur

I am a multilingual and tech-savvy professional with over 8 years of experience across government services, healthcare support, IT education, and customer service. With strong skills in project coordination, data analysis, and client communication, I thrive in fast-paced, multicultural environments. I am known for my adaptability, attention to detail, and ability to handle complex service and technical issues with professionalism and empathy.

I have over 8 years of diverse professional experience spanning government agencies, healthcare, education, and customer service. I’ve processed Employment Insurance and tax claims at Service Canada and CRA, supported public health vaccination efforts, and coordinated high-volume appointment bookings during the COVID-19 rollout. I’ve also taught computer science, managed IT training, and handled fleet operations and print production. My background combines technical proficiency, client-focused service, and project coordination across both public and private sectors.

I hold a Master of Computer Applications and a Bachelor of Computer Applications from GGSIPU, India, providing a strong foundation in programming, databases, and IT systems. I further enhanced my skills with a Project Management certification from Cambrian College in Canada, where I led a capstone project to develop a virtual learning platform. I also hold certifications in Agile Scrum, Python programming, and IT support from Coursera and Google.