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JIVIN MATHEW ZACHARIAH

JIVIN MATHEW ZACHARIAH

Years of experience in customer service

Customer Service / Support

Kitchener, Waterloo

Social

Services offered

Seeking a dynamic position that leverages my strong work ethic, ability to work under pressure, unwavering attention to detail, exceptional interpersonal skills, efficiency, and goal-oriented mindset. Committed to maintaining the highest levels of integrity, utilizing effective time management, courtesy, empathy, and professionalism to assist and support people in achieving their objectives.

Customer service manager
Customer support
Approximate rate: CAD$ 20 per hour

Experience

DIZZAIR.COM | Customer Service Manager
2019 – 2023
Oversee daily showroom operations, including planning, organizing, directing, and evaluating activities.
Formulate pricing policies, review merchandising efforts, and approve promotions and clearance sales.
Optimize profitability by effectively managing the acquisition, refurbishment, display, and marketing of used two-wheelers.
Drive market share growth through strategic analysis of trends and competitor monitoring, adapting strategies as needed.

Education

I have a Bachelors degree in Physics and a Masters in Political science. I am also a NEBOSH IGC certificate holder.

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