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Jodi Charto

Jodi Charto

Director of Operations

Retail

Oakville, Ontario

Social

About Jodi Charto:

I am a dynamic and results-driven Operations Director with 10+ years of experience leading large-scale, multi-unit retail and service operations and marketing across national markets. Proven ability to drive operational excellence, revenue growth and scalability through data-driven decision making, standardized processes and franchisee partnership. Deep expertise in P&L performance, workforce optimization, customer experience and cross-functional leadership within high-volume, customer-facing environments.

Experience

Director of Operations, Canada, Great Clips Inc. Aug 2022 - Present

Marketing Manager, Great Clips Sept 2019 – Present (dual role with Operations)

Marketing and Communications Manager, Oakville Enterprises Jul 2018 – Sept 2019 

Digital Account Director, Influence Marketing Oct 2017 – Jul 2018 

National Marketing and Quebec Field Manager, Wendy's Canada Feb 2014 – Oct 2017

Education

Institute of Canadian Advertising, Honours Diploma 

Seneca College, Creative Advertising Honours Diploma 

York University, Bachelor of Arts

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