jon kiran

I am working as Senior Business Analyst as a contractor. I am looking for opportunities as my contract is ending soon

I have 7+ years of experience working as Business Analyst in various domains like Banking, Finance , Insurance and e-Commerce. I am directly responsible to elicit the requirements from stakeholders and draft them in form of a document or user stories or present them in graphical presentation such as Use  case diagrams, Swimlanes and Mockups by using applications like Visio and Figma but not limited to giving walkthroughs , getting approvals from stakeholders, preparing test cases for User Acceptance testing, and performing User Acceptance Testing.

Skills: Requirement Analysis, Project Planning

Tools: JIRA, Visio, Word, Excel,Figma,Confluence PowerPoint, HP Quality Center, MS SQL, Power BI

Work Experience

Simplii Financial, Toronto                                                                   Jan 2022 – June 2023

Sr. Business Analyst

   Simplii Financial is a Canadian direct bank and the digital banking division of the Canadian Imperial Bank of    Commerce. It offers no-fee chequing and savings accounts, a VISA credit card, Guaranteed Investment Certificates, mortgages and mutual funds.

• Organize kickoff meetings and interviews with business to gather high level business requirements.
• Create BA deliverables, e.g., BRD, SRD, Use Cases, User Stories, Process Diagram, etc.
• Understand the current business processes to capture the detailed functional requirements.
• Perform data analysis to understand the data requirements associated with the integration requirements and capture them for each such integration requirement.
• Understand the areas of problem or scope of improvements to formulate functional solution for business problems.
• Capture and manage requirements in IBM Rational DOORS and maintain end-to-end traceability.
• Conduct review and walkthrough sessions with business and technical stakeholders to get approval on the BA deliverables.
• Conduct stakeholder analysis and create a RACI matrix for review and approval process.
• Perform data sourcing from source to target system using SQL Queries, Excel, etc.
• Perform GAP analysis and coordinate with the related teams to resolve those GAPs.
• Review system architecture, integration, and design document to ensure alignment.
• Gather non-functional requirements and refine them, create TPM (Target Performance Matrix) through discussions with theEnterprise Architecture team.
• Create test deliverables along with the QA team, e.g., Scenario, Test Case, Components, etc.
• Troubleshoot data-mapping and integration issues detected during testing.
• Create visual diagrams and presentation to understand complex problem and facilitate

Desjardins Insurance, Toronto                                                            Apr. 2018 – Mar. 2020

Business Systems Analyst

Desjardins Insurance one of the largest insurance companies dealing in commercial as well as personal lines of insurance. Desjardins Insurance offers a comprehensive array of property and casualty insurance products along with loss prevention, risk and disabilitymanagement services. The project was to automate the claims processing systems and enhance the CRM by providing real timemonitoring.

• Worked as a business analyst to build Strategy Web application for financial statements and inspections
• Successfully managed a large-scale project from requirements gathering through implementation to automate the assembly and mailing prep for Homeowners, Automobile and Umbrella policies to Insureds, Agents and Lien holders.
• Very strong knowledge of Commercial lines Property and Casualty Insurance including both policy and claim processing andreinsurance.
• Responsible for the development of a Data Warehouse for personal lines property and casualty insurance.
• Provide customer service and support for Property Casualty risk management needs.
• Maintained on-going technical assistance and provided help desk support to customer& mainframe systems software thatincluded problem determination and resolution.
• Wrote database interface specifications and documented in Data Manager data dictionary
• Utilized detailed knowledge of application features, functions assess scope and impact of business needs throughoutanalysis.
• MS Project for data migration into the CI System Knowledge Data Base in Microsoft Share Point.
• Developed timelines for project delivery, and managed projects and resources to successful completion

AKT Solutions, Toronto                                                                       Apr. 2014 – Apr. 2018

Business Systems Analyst

As a Business systems Analyst was involved in implementing a centralized web-based SOA application infrastructure to save time, provide online data access, reengineer the credit card process in order to expand the company's business. It was a 24-hour online access to credit card holders, where customers can login and view the account information (Current and Previous Account history),can make online payments, change their contact information (Such as Contact Address, Phone Number, Email Address if available), and can contact customer service representatives for questions.

• Gathered Business Requirements, Interacted with the Users, Project Manager and SMEs to get a better understanding ofthe Business Processes.
• Prepared project reports for management and assisted the project manager in the development of weekly and monthly status reports, policies and procedures.
• Translate business requirements into conceptual, logical data models and integration data models, model databases forintegration applications in a highly available and performance configuration using ER/Studio.
• Created Physical Data Model from the Logical Data Model using Compare and Merge Utility in ER/Studio and worked with thenaming standards utility.
• Performed GAP analysis with Teradata MDM and Drive SQL data models to get clear understanding of requirements.
• Experience in understanding user requirements around technical data, interaction of data between systems and systemdependencies.
• Worked with ETL teams and used Informatica Designer, Workflow Manager and Repository Manager to create source andtarget definition, design mappings, create repositories.
• Designed complex risk reports, Score Cards, and DashBoards using MicroStrategy.
• Worked on exploring the dimensions such as Drill Down, Drill Up, Drill down and up on nested categories, filtering the dataetc.
• Arranged walkthrough sessions with the user group and QA teams to confirm that all the requirements have been captured andobtained sign off on the requirements documents.

Training and Certification

• IIBA CBAP
• Certified Scrum Master

I have completed my Post Graduation in Business Analysis which was a 2 year program with GPA of 3.45