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Karen Barruga

Karen Barruga

Global Business Management
Edmonton, Alberta

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About Karen Barruga:

I am a highly motivated and results-driven professional with a decade of experience in sales. Throughout my career, I have developed exceptional customer service skills, ensuring customer satisfaction and raising sales through compassionate interactions and active listening. With effective communication skills in both English and Tagalog, I excel in connecting with diverse individuals and working collaboratively with teams.

I have demonstrated strong organizational abilities and time management skills, consistently meeting deadlines and streamlining workplace operations. I thrive under pressure, utilizing good judgment to resolve problems courteously and professionally.

My computer literacy extends to Microsoft Word, Excel, PowerPoint, and QuickBooks, further enhancing my capacity to excel in various roles. I am passionate about delivering outstanding results and contributing to the success of any team I work with.

Experience

As a sales professional with a decade of experience in sales, I have cultivated a strong track record of delivering exceptional customer service and raising sales through compassionate interactions and active listening. My effective communication skills in both English and Tagalog enable me to connect with diverse individuals, while my managerial abilities ensure streamlined operations and efficient teamwork. With a proven ability to work under pressure, resolve problems courteously, and meet deadlines consistently, I am confident in my capacity to excel in various roles. Additionally, my computer literacy in Microsoft Word, Excel, PowerPoint, and QuickBooks further enhances my versatility and value as a skilled professional. Throughout my career, I have remained committed to providing outstanding results and contributing to the success of any team I am a part of.

Education

As a professional with a Certificate in Global Business Management from Sault College and a Bachelor of Science in Commerce, majoring in Management and Accounting, from Notre Dame College, I possess a strong foundation in global business management. The certificate program at Sault College covered a comprehensive range of relevant courses, such as Managerial Accounting, Strategic Business Management, International Trade Finance, and more.

My education includes courses that have equipped me with valuable skills applicable to the baggage service agent role. Professional Communication (CMM510) has enhanced my ability to effectively communicate with customers and colleagues, a crucial aspect of providing clear instructions and assistance as a baggage service agent.

Project Capture Planning (GBM102) and Project Leadership (GBM203) have honed my planning, organizing, and task management abilities, which are essential when handling baggage and coordinating logistics.

Understanding emotional intelligence through Leadership and Emotional Intelligence (GBM201) helps me manage passenger interactions with empathy and composure, particularly in challenging situations.

Lastly, my familiarity with Information Systems (GBM402) can prove beneficial in navigating databases and handling baggage tracking systems efficiently.

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