Karim Yahyaoui

Detail-oriented, highly trained in EEE and IT, with a bachelor’s degree in Electrical
Engineering, self-taught in Python for Data Science, HTML, CSS, and SQL.
Self-Motivated and eager to learn every day.

• Provided second-line technical support service related to Proactive and
  Datacenter contracts of sensitive customer accounts across the EMEA
  region within the defined SLA
• Conducted thorough remote troubleshooting and technical analysis of a
  multitude of HW/SW issues related to HPE solutions and related IT
  infrastructures
• Remote Health Checks of HPE storage arrays, compute servers and HPE
  switches
• Responded swiftly to outage cases and arranged meetings to resolve the
  issue in coordination with the highest level support
• Consulting and guidance on best customer practices
• Quality case management and documentation
• Continuous corporate technical and non-technical training

• Assisted on successfully creating a local 3D printer brand
• Customized new electronic design concepts using CAD software
• Electronic schematic design for meeting application needs
• Developed and simulated new 3D printer motherboard PCB layout
  designs for thermal protection and EMC (Analog and Digital)
• Microcontroller firmware programming, modification and testing
• 3D Designing

• Responded to mechatronic problems and completed timely repairs
• Performed curative and preventive maintenance across the country for
  banks, and private/governmental companies
• Electronic board repairs using faulty zone identification, component
• replacement and advanced soldering skills
• Assisted in machine testing post-importation
• Firmware upgrades
• Stock management
• CCTV systems installation and repairing

Electrical and Electronic engineering

C and PLC programming 

Specialized in in the maintenance of automated systems and Electronic Board
manufacturing