Lauren Ghosn

Results-driven Finance Manager with a strong background in customer service and financial management. Proven expertise in loan structuring, compliance, and optimizing dealership profitability. Known for building strong client relationships, attention to detail, and delivering accurate financial reporting. Adept at managing lender partnerships, guiding teams, and closing deals effectively. Reliable, with strong negotiation skills, a commitment to customer satisfaction, and the ability to meet sales targets while maintaining ethical standards.

I have over three years of experience as a Finance Manager in the Automotive industry, working at Myers Infiniti from January 2021 to July 2024. During my time there, I was highly successful, consistently driving strong financial performance and delivering an exceptional customer experience.

My Skills & Expertise:

• Finance & Insurance (F&I) Sales – I excel at maximizing profitability through the sale of extended warranties, protection packages, and financing solutions.
• Customer Relations – I build strong relationships with clients, ensuring a smooth and transparent purchasing experience.
• Deal Structuring & Compliance – I have a deep understanding of lender requirements and always ensure compliance with industry regulations.
• Objection Handling & Closing – I’m skilled at addressing customer concerns and closing high-value deals effectively.
• Team Leadership & Training – I enjoy mentoring and guiding team members to enhance dealership performance.
• Process Optimization – I focus on streamlining F&I processes to improve efficiency and customer turnaround time.

I take pride in my ability to drive results, connect with customers, and contribute to a dealership’s overall success.

Education & Certifications

• Respiratory Therapy – Studied for two years in college (2013)
• IFIC & Financial Planning 1 – Earned multiple certifications in finance-related fields
• High School Diploma – Graduated in 2010