Luis Pineda

I am a highly organized and detail-oriented Administrative and Customer Service Professional with extensive experience in handling administrative tasks, providing exceptional customer service, and managing projects in fast-paced environments. I possess excellent communication and interpersonal skills, and am able to effectively handle customer inquiries, resolve complaints, and maintain a positive image for the company. With a strong commitment to quality and customer satisfaction, I am confident in my ability to make a significant contribution to any organization.

Over the past four to almost five years, I have honed my skills in administrative work and customer service, consistently delivering high-quality results in fast-paced and challenging environments. I have proven my ability to effectively handle a variety of administrative tasks, from managing calendars and scheduling appointments to processing paperwork and maintaining accurate records. Additionally, I have demonstrated exceptional customer service skills, responding to customer inquiries and resolving complaints in a timely and professional manner. My strong interpersonal and communication skills, combined with my attention to detail and commitment to customer satisfaction, have allowed me to consistently deliver positive outcomes and exceed expectations.

I studied in the AIEP University in Chile with a degree in Administrative Technician. During my studies, I gained a strong foundation in administrative and organizational skills, learning about office management, financial management, and customer service. I also received training in computer applications, including spreadsheets, databases, and presentation software. Additionally, I had the opportunity to participate in various projects and internships, which provided me with hands-on experience in administrative and customer service environments. This education has equipped me with the skills and knowledge necessary to excel as an administrative technician and make a positive impact in any organization.