MALCOLM D'SOUZA

• Result-driven professional career background in the field of Supply and Demand Planning, Order Management and Product Operation functions.
• Proven track record of implementing strategic plans to improve service delivery and ensure smooth business operations.
• Well organized with a track record that demonstrates self motivation, creativity and initiative to achieve corporate goals.
• A foresighted individual with sound analytical and interpersonal skills and the ability to think independently.

Work Experience

Allegion Canada

Materials Planner / Buyer                                                May 2015 – Present

• Accomplished Improved on time (95% +) to Customer orders by Planning and procurement of component and finished goods inventory as driven by customer order demand, Material requirements planning (MRP) and Core inventory. Analyze sell-in and sell-out forecasting trends and align future demand to meet the trends and current market conditions.
• Spearheaded entire CPFR /BO process from forecasting to order fulfillment, Sourcing and procurement of Maintenance repair and operations (MRO) and miscellaneous items as required. 
• Managed account level forecast, Collaborative Planning Forecast and Replenishment (CPFR) Analysis and Purchase Sales Inventory (PSI) Analysis. Review inventory levels and adjusts supply plans to align with target levels of safety stock.
• Optimized working capital through the effective management of inventory dollars / levels necessary to meet budgeted inventory goals.
• Adhered to Corporate payment terms and ensure Supplier compliance.
• Supported new product introductions at targeted on-time delivery dates.
• Proactively managed purchase order process; effectively communicate potential shortages / delays. Expediting with suppliers to minimize any potential delays to customers. Taking the forecasted volumes and ensure purchase order generation occurs to procure products from the associated factories.
• Overlooked the creation of purchase orders (ensure proper signatures, authorization level etc.) as directed by Purchasing Policy. Monitor / Analyze BOs & POS and ensure inventory level is optimal to provide Sell out.
• Identified and implemented productivity savings through process improvements.

Achievements

• Increased On Time performance from 70% to 85% within first 6 months of joining the company. Since then maintaining an average of 95 to 97% On Time for Customer orders. 
• Successfully Planned and supported 100% promotions year on year. 
• Continuously achieving 98 to 100% fill rate on all orders for big box retailers (Home Depot, CT, Lowe’s etc..)

Lenovo (MEA)                                                                                    June 2012 – Aug 2014

Demand Planner and Product Operations

• Efficiently managed Demand forecast planning – tactical and strategic, Demand shaping, Supply allocations, Inventory control, New product introduction and Liability management, supporting revenue generation in excess of $200 million in revenue annually.
• Responsible for Drop Order (DO) creation, allocation, back order reports and order monitoring.
• Provided excellent customer service to both external and internal customers with respect to order entry and fulfillment, Critical Issues management both pre-sales and post sales.
• Periodically reported forecast measurements scores, Volume and revenue Vs Target, Process Implementation Vs Completion to immediate and higher management.
• Continuously maintained cross functional interlocks with other departments including Sales, Marketing, Logistics, Finance, Global Supply Chain teams, HQ and World Wide teams and directly interacted with business partners and end customers. 
• Maintained smooth product operations by P/N creation and activation, Process development, Catalog maintenance, Price maintenance and consolidation for high no. of SKU’s within SMB and Relationship segments. 

Achievements

• Increased forecast accuracy for the region from 40% to 70% within the first 6 months of joining the company.
• Successfully depleted over 95% of Left to Sell / Last Time Buy stocks before pre end of life dates.
• Reduced Left To Sell liability from $6 million to less than $0.3 million (Best practice is to be at $1 million).

Acer Computers (MEA)                                                                  April 2005 – May 2012

Demand Planner and Merchandising Supervisor

• Maintained accurate and complete order entry and fulfillment in excess of $150 million in revenue annually.
• Ensured smooth flow of business operations through efficient planning, organization, control and communication skills. 
• Analyzed inventory consumption, regional forecast, demand planning and reviewed forecasts Vs actual sales to analyze and measure forecast accuracy.
• Monitored SKU levels and recommended SKU rationalization initiatives.
• Submitted regional forecasts to HQ teams within given deadlines. 
• Prepared and send purchase orders to vendors for stock products and followed through until 

products are shipped and received.

• Consistently nominated as part of internal audit team and attended yearly audits from external auditors.
• Reported on revenue analysis, sales analysis on territory basis and various operation reports on MIS (ERP-MFG/Pro).
• Efficiently managed inventory targets including safety stock levels as approved by management and cleared all slow moving inventory aging 30 days and above. 

Achievements

• Special Recognition Award for Team Work contributions -2009
• Special Recognition Award for Outstanding Work -2008
• Special Recognition Award – First Half 2008

Education and Professional Development

• Canadian Supply Chain Academic qualifications – Sheridan College.
• Canadian Workplace Essentials - OTEC
• APICS – Basics of Supply Chain Management.
• LRQA – Internal QMS auditor training course.
• Sales Professional Certification Program.
• Bachelor’s Degree of Commerce majoring in Financial Accounting and Auditing