About Marlon Sanchez:
I am an Account Manager with a passion for marketing and technology. I am a creative thinker with a strong track record of success in identifying and closing new business opportunities. I am also an excellent communicator and team player.
I am a graduate of Sergio Arboleda University, where I studied Marketing and International Business, i also completed the Young Executive Training Program at Prime Business School, i am confident that I can use my skills and experience to help you achieve your business goals. I am a highly motivated and results-oriented Account Manager who is always looking for new challenges.I am also a team player who is always willing to go the extra mile.
Experience
ACCOUNT MANAGER | 07/2023 to Current
Xertica - Bogotá, Colombia
Accounts Payable and Accounts Receivable Strategic Planning
Strong Lead Development Skills
service delivery to maintain and enhance
• Addressed problems with accounting, billing, and client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Coordinated with internal teams to facilitate prompt delivery of client projects.
Served customers with knowledgeable, friendly support at every stage of shopping and
purchasing.
SALES OPERATIONS SPECIALIST | 02/2021 to 06/2023
Xertica - Bogotá, Colombia
Maintained data cleanliness by deduping leads, contacts and accounts
SDR's team leader
Refined customer segmentation, assisted with territory management and created a plan to
reduce churn and improve upsell processes
Responded to customer inquiries and delivered appropriate information after carefully
researching issues.
Informed sales team on availability and interpretation of forecasting and territory management
data to enable team members to close more sales.
• Monitored sales organization's compliance with corporate standards of record-keeping for customer personal information, sales records and validation reports.
ACADEMY BUSINESS DEVELOPMENT | 07/2020 to 01/2021 Xertica - Bogotá, Colombia
Researched possible business leads and communicated to the supervisor
Followed up with prospects through telephone calls and emails
Reports and Dashboards in Salesforce
Support and follow-up of Marketing activities
Listening to customers needs to identify and recommend best services.
Generated new business with marketing initiatives and strategic plans.
Identified and pursued valuable business opportunities to generate new company revenue and
improve bottom line profit.
ADMINISTRATIVE ASSISTANT | 06/2019 to 12/2019
Importaciones Power SAS - Bogotá, Colombia
Programming of publications in social networks
Creation of template and images of products offered
Interaction with public, through social networks
Brand growth in social networks
Drove facility growth and increased resident morale by planning special activities.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Education
Trebas Institute - Montreal, Canadá | Diploma of Business Administration: E-Commerce and Online Business Management
Business Administration And Management, Expected in 10/2024
Sergio Arboleda University - Bogotá D.C, Colombia | Bachelor of Business Administration: Marketing And International Business
Marketing, 09/2021
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