maryam abdolmaleki

I am really interested working with your company. I have more than 8 years of experience in sales associate, service and public relations area, as a sales person, cashier and customer service representative which I can apply in your company with great pleasure for further advancement of your team. I am a very good people person, team player, and a fast learner with good problem solving skills and can really work well under pressure with excellent time management skills

SALES Associate                                                                          2022-2023

Harry Rosen, Vaughan, ON   

• Meeting and exceeding sales goals of $10000-$12000 within a week
• Providing exceptional and professional customer service at all times 
• Building a rapport by keeping up with regular customers, informing them of any new product or upcoming sales/deals and sending out thank you cards or emails to sustain an enjoyable customer-associate relationship 
• Managing sales and optimizing each step of the sales process to ensure all clients have the highest degree of sophistication and enjoyable service possible 
• Connecting with customers to meet their needs and providing different options to advise in their purchases 

SALES Associate                                                                          2016-2019

Nordstrom, Toronto, ON                                               

• Keep up with consumer trends throughout the store and constantly keep up-to-date regarding fashion trends to know and monitor competition 
• Meet and exceed sales goals of $3000-$5000 within a 6-8-hour shift 
• Provide exceptional and professional customer service at all times 
• Style customers that may be having a hard time finding what they need throughout the store through inter-sales of all product in the store (apparel, footwear, handbags and accessories) 

Cashier                                                                                       2014 - 2016 

No Frills, Richmond Hill, ON    

• Opening and closing cash register
• Opening and closing cash register
• Following policies and procedures to ensure that the customer
• Service levels set by the organization
• Training new staff, facilitating opening

Sales Associate                                                                              2012-2014

Michael Kors, Istanbul, Turkey

• Greeted customers at the door and assisted with purchases
• Answered customer questions and advised shoppers about sales
• Ensured customer satisfaction is always met 
• Enhance the customer experience by providing quality assistance and in-depth product knowledge
• Educate customers on up-and-coming brands and the latest fashion trends
• Process customer returns, answer questions about merchandise, and manage exchanges 

• General Arts Certificate , Seneca College , North York , ON
• Ontario Secondary School Diploma, Dr. Bette Stephenson Centre for Learning, Richmond Hill, 

Ontario 

• Post Diploma in Accounting and Finance, Azad University, Tehran, Iran