Md Saiful Islam

Retail Sales Associate, Unimart Limited (Dhaka, Bangladesh)
● Provided personalized customer experience, helping shoppers find product.
● Maintained store appearance by restocking shelves, organizing displays.
● Resolved customer complaints professionally, improving satisfaction of customer.

Intelligence and Security Officer,  Bangladesh Navy (Dhaka, Bangladesh)
● Activities for the safety and security of personnel and maintenance of naval equipment
● Carry out security patrolling at the Naval Base.

Lieutenant Commander, Bangladesh Navy (BN), Bangladesh
● Assigned tasks for the safety and security of personnel
● Maintenance and procurement of equipment
● Organizing and coordinating numerous events

I served with distinction in the Bangladesh Navy, holding key roles in intelligence, security, and leadership. As an Intelligence and Security Officer in Dhaka, I was responsible for ensuring the safety and security of personnel, maintaining critical naval equipment, and conducting security patrols at the Naval Base.  I further contributed by overseeing security operations, managing equipment procurement and maintenance, and organizing and coordinating various naval events. My career reflects a strong commitment to operational excellence, strategic planning, and leadership within the Bangladesh Navy.

As a Retail Sales Associate, I enhanced the shopping experience by providing personalized customer service, assisting shoppers in finding products, and maintaining an organized store environment through restocking shelves and arranging displays. I also handled customer complaints professionally, ensuring prompt resolution and improved satisfaction. This role strengthened my skills in customer engagement, problem-solving, and retail operations.

I hold a Bachelor’s degree in Mechanical Engineering from the Military Institute of Science and Technology (MIST), Dhaka, Bangladesh, which I completed in January 2019. Currently, I am pursuing a Master of Engineering (Mechanical) at Laurentian University, Sudbury, ON, with an expected graduation date in December 2026. My academic journey reflects a strong commitment to advancing my expertise in mechanical engineering, combining theoretical knowledge with practical applications to support my professional growth in technical and leadership roles.