Michael Isimeto

I am seeking a position where my skills and knowledge can be utilized.  I am willing to work in any available position. I am highly adaptable. I am a physically active and a sportsman

Professional Experience                                                                                                        

La Biscuitery. Montreal                                               Kitchen Helper- Packaging Clerk      June 2023

• Support the production team in the cleaning tasks : washing and cleaning of the Workshop, equipment, dishwashing, and general cleaning.
• Make deliveries to points of sales
• Support the shipping and receiving of packaging or raw material.

Allianz Investment |Finance and Commerce           Customer Service Representative        2021-2022             

• Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
• Providing proactive customer outreach
• Collecting and analyzing customer feedback
• Tracking customer service KPIs and metrics

Vinif Global Consult | Supply Service USA.                                   Telemarketer                              2019-2020

• Responsible for creating and communicating a favorable public image.
• Responsible for convincing mainly clients in the United State of America by giving them the best supply services for their utility.
• Cross communication and team leadership.

Skills                                                                                         

• Hard worker and ability to multitask
• Ability to work well under pressure 
• Self-motivated and problem solver
• Fast-learner, team player, and creative thinker
• People management and organizational skills
• Active listener, empathetic, and adaptable
• Willingness to learn, negotiator, and attention to detail  
• Excellent written, verbal communication, and interpersonal skills

PROFESSIONAL CERTIFICATIONS                                                                                                        

• Certification in Business Etiquette and Professionalism                                           
• Certificate in Effective Communication Skills
• Certificate in Business Communication and Team Management   

Referrences                                                                          

Available on request            

Education                                                                                                                                    

1. TORONTO METROPOLITAN UNIVERSITY        (Computer science)               UNDERGRADUATE STUDENT          
2. STANDARD First aid & cpr level c certificatION OBTAINED                                                   2023-2026